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On the wishlist-page, all product images are deformed

This topic has 9 replies, 2 voices, and was last updated 3 weeks, 3 days ago ago by Andrew Mitchell

alhamzamedia

Participant

March 16, 2025 at 10:22

Hello!
On the wishlist-page, all product images are deformed (displayed in altered proportions), also please explain how to create a title for this page that would be displayed at the top of the page. Thank you.

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#437452 Copied Theme version: 9.4.8

8 Answers

Andrew Mitchell

Support staff

March 17, 2025 at 09:52

Hello, alhamzamedia,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#437528 Copied

alhamzamedia

Participant

March 17, 2025 at 10:29

Private Content

Please contact administrator
for this information.

#437543 Copied

Andrew Mitchell

Support staff

March 18, 2025 at 10:34

Hello, alhamzamedia,

Thank you for providing access. We have made some changes, and we kindly ask you to review them. Additionally, please do not forget to clear the cache.

Best regards,
8Theme Team

#437719 Copied

alhamzamedia

Participant

March 18, 2025 at 12:23

Большое спасибо. ФОто выглядит идеально. Но все же остались вопросы по содержанию. Я не могу добавить заголовок и при нахождении на страницы непонятно ее назначение.

#437756 Copied

alhamzamedia

Participant

March 18, 2025 at 12:23

Thank you very much. The photo looks perfect. But there are still questions about the content. I can’t add a title and when I find the page, its purpose is unclear.

#437757 Copied

Andrew Mitchell

Support staff

March 20, 2025 at 07:21

Hello, alhamzamedia,

Currently, it is not possible to add custom elements to the wishlist page, as it cannot be edited using the builder tools. However, if you provide us with FTP access, we will be happy to add the necessary heading for you. Please also send us the exact text of the heading you would like to include.

Best regards,
8Theme Team

#437964 Copied

alhamzamedia

Participant

March 31, 2025 at 17:35

Hello!
There’s one more issue related to the same problem. Before I switched to your WordPress theme, my store was running on Shopify, and all thumbnails were displayed correctly in Google.

Now, on all pages, the thumbnails shown in Google appear distorted in terms of proportions.
Please take a look at the screenshot.

Files is visible for topic creator and
support staff only.

#439319 Copied

Andrew Mitchell

Support staff

April 1, 2025 at 09:12

Hello, alhamzamedia,

In your case, the issue occurs due to the dimensions of the images – they are stretched vertically. As a result, Google attempts to adjust them to a standard size, which leads to the display problem you’re experiencing. Unfortunately, we do not have control over how images are rendered in Google search results.

We recommend using an SEO plugin that allows you to specify a different image for metadata purposes. This way, you can upload an image with more suitable dimensions to improve how it appears in search results.

Best regards,
8Theme Team

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