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Once a Color swatch is clicked, a blinking vertical line is displayed in the swatch

This topic has 7 replies, 3 voices, and was last updated 4 months, 3 weeks ago ago by Andrew Mitchell

nirvana5

Participant

June 25, 2024 at 17:02

Once a color swatch is clicked on single page, the middle of color swatch has blinking (about 1px) vertical line. How to turn this off? thanks

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#401579 Copied Theme version: 9.3.10

6 Answers

Rose Tyler

Support staff

June 25, 2024 at 17:27

Hello nirvana5,

Thank you for reaching out to us with your concern.

What browser do you use? Please test how it works in different browsers and different devices. Here is what we see on your site (Chrome browser) – https://prnt.sc/tC771g0Y99Oe

Best Regards,
8Theme’s Team

#401596 Copied

nirvana5

Participant

June 25, 2024 at 20:16

i see on chrome 126.0.6478.116. Also happened on Chrome Incognito mode.
Not Edge nor Firefox.

#401628 Copied

Andrew Mitchell

Support staff

June 26, 2024 at 14:58

Hello, nirvana5,

Thank you for reaching out to us with your concern. We have thoroughly investigated the issue you reported on Chrome versions 126.0.6478.115, 126.0.6478.116, and 126.0.6478.117, as well as in the incognito modes of these versions. We were unable to replicate the error you encountered.

It’s possible that the issue might be caused by a browser extension. We recommend disabling any extensions and trying again to see if the problem persists.

If you continue to experience difficulties, please let us know, and we will be happy to assist further.

Best Regards,
8Theme’s Team

#401837 Copied

nirvana5

Participant

June 26, 2024 at 16:43

i disabled all extensions. Reloaded the page, still happening in regular chrome and incognito chrome.
Pls see the recorded video

Please contact administrator
for this information.

#401885 Copied
Andrew Mitchell

Support staff

June 27, 2024 at 13:28
Hello, nirvana5,

I hope this message finds you well.

It appears that the function to write is being triggered upon selecting a color. We have implemented the following custom CSS:
```
.st-swatch-preview li, span.st-custom-attribute {
    user-select: none;
}
```
Could you please verify its functionality at your earliest convenience?

Best Regards,

8Theme’s Team
#402070 Copied
Andrew Mitchell

Support staff

June 28, 2024 at 04:24

Dear nirvana5,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#402137 Copied
Tagged: blinking vertical line, color swatch click, e-commerce customization, interactive web design, user-friendly interface, woocommerce templates, wordpress
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Once a Color swatch is clicked, a blinking vertical line is displayed in the swatch

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