One page navigation not working - by cmzurita

This topic has 5 replies, 4 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

  • Avatar: cmzurita
    cmzurita
    Participant
    March 17, 2015 at 05:13

    Hi.

    I made a website using the Architecture demo but the one page navigation isn’t working as it should. I have followed the instructions and everything seems to be ok, but when i try it on chrome browser the page has to reload and then it gets to the anchor instead of doing the fast scroll. And if i try it using Safari it gets worse because the anchors doesn’t work at all.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 17, 2015 at 09:04

    Hello,

    You’re using old theme and plugins versions. Please update.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.
    Don’t forget to make backup your site before updating.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 17, 2015 at 10:52

    Hello I have added www before site url and now page works fine. Please check.

    With best regards
    Brian Johnson

    Avatar: cmzurita
    cmzurita
    Participant
    March 18, 2015 at 05:45

    Thank you, the www solution has worked well in desktop version, but if i try tu use it with a mobile version (ipad or iphone) it doesn’t do anything.

    Avatar: Eva
    Eva Kemp
    Support staff
    March 18, 2015 at 13:46

    Hello,

    You should update the theme to the latest version where mobile menu bug was fixed.
    Don’t forget to create a back up of your files and database.

    Thank you.
    Regards,
    Eva Kemp.

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