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One page navigation not working - by jrevillini

This topic has 16 replies, 4 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

jrevillini

Member

September 11, 2015 at 14:46

http://bbb.vandertech.com/

Followed steps in docs regarding one-page nav (https://www.8theme.com/demo/docs/woopress/index.html#!/4_one_page) but it doesn’t seem to work.

Any advice?

Please, contact administrator
for this information.

#86272 Copied Theme version: aug 15 WooCommerce version: latest

15 Answers

Eva Kemp

Support staff

September 11, 2015 at 16:47

Hello,

You set incorrect url in Appearance > Menus http://storage7.static.itmages.com/i/15/0911/h_1441986344_8706808_3d8be325b5.png .
Please check attentively what url is set in our documentation screenshot https://www.8theme.com/demo/docs/woopress/assets/images/image_25.png, you must write your domain name url.

Regards,
Eva Kemp.

#86319 Copied

UrbnDesignz

Participant

October 5, 2015 at 02:28

Hello, I’m working on a page right now for my pricing plans. However, the one page navigation isn’t working could you guys please help. The anchors doesn’t seem to be moving from the top of the page.

Thank you

Please, contact administrator
for this information.

#91249 Copied

Jack Richardson

Support staff

October 5, 2015 at 14:29

Hello @UrbnDesignz,

Please read our documentation https://www.8theme.com/demo/docs/royal/#!/3_one_page , in the new theme version anchor should be written in “Row ID” field instead of “Anchor for one page navigation” field.
Please edit your rows.

Best regards,
Jack Richardson.

#91387 Copied

UrbnDesignz

Participant

October 8, 2015 at 08:03

I’ve tried every variation, I’ve also read the documents. My-Account page that i designed is also not appearing on my website at all.

I created a new row to make that the anchor by placing the name in the row ID. When the button is pressed it reloads the page and doesn’t scroll down.

Please, contact administrator
for this information.

#92419 Copied

Eva Kemp

Support staff

October 8, 2015 at 09:02

Hello @UrbnDesignz,

Please show a page where you created one page menu.

Thank you.

Regards,
Eva Kemp.

#92434 Copied

UrbnDesignz

Participant

October 8, 2015 at 11:12

The page that isnt showing:
http://urbndesignz.com/?page_id=262&v=7516fd43adaa#beginner plan&v=7516fd43adaa

The One Page menu is: http://urbndesignz.com/pricing/?v=7516fd43adaa

#92470 Copied

Eva Kemp

Support staff

October 8, 2015 at 13:28

Hello,

Please provide us with FTP credentials too.

Thank you.
Regards,
Eva Kemp.

#92513 Copied

UrbnDesignz

Participant

October 10, 2015 at 06:03

ok and thank you.

Please, contact administrator
for this information.

#92964 Copied

Eva Kemp

Support staff

October 12, 2015 at 11:55

Hello,

The FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#93211 Copied

UrbnDesignz

Participant

October 13, 2015 at 04:38

I gave you guys the access to log into my website, I’ve never gave the FTP credentials ever.

I will send the log in information again to see what is wrong with the theme.

Thank you.

Please, contact administrator
for this information.

#93448 Copied

Jack Richardson

Support staff

October 13, 2015 at 07:57

Hello,

We need FTP access to check the files.
Please check if you removed the wp-content/themes/woopress/vc_templates/vc_row.php file. Delete it and check menu after that.

Best regards,
Jack Richardson.

#93471 Copied

UrbnDesignz

Participant

October 13, 2015 at 13:39

I’d rather not touch any php I’ve sent the FTP credentials in private.

Thank you

Please, contact administrator
for this information.

#93595 Copied

Jack Richardson

Support staff

October 13, 2015 at 16:18

Hello,

The problem is caused by this part ?v=3943d8795e03 that is added to page url. I’ve added it to the site link in Appearance > Menus and one page menu is working now, but page is reloading to scroll to the appropriate section.
It’s visible with Twenty Fifteen theme too, so it’s not related to our theme.

You should contact Woocommerce support to find out what that code means and why it’s added only when their plugin is activated.

Best regards,
Jack Richardson.

#93663 Copied

UrbnDesignz

Participant

October 15, 2015 at 05:38

Some of my pages aren’t showing, My account page that I design isn’t showing, my woo commerce products. Also on certain pages the parallax for the row setup is different. Ever since I updated the theme has been messing up.

#94021 Copied

Jack Richardson

Support staff

October 15, 2015 at 09:46

Hello @UrbnDesignz,

Some pages aren’t shown because you’re using outdated elements of Visual Composer:
http://storage2.static.itmages.com/i/15/1015/h_1444898749_2328306_e8d9dcd7df.png
You have to recreate them.
Please try it.

Best regards,
Jack Richardson.

#94081 Copied
Tagged: fix navigation error, fix navigation issue, not working, one page navigation, seo friendly, woocommerce wordpress templates
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