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One Page Navigation Stopped Working - by luckybuttons77

This topic has 9 replies, 4 voices, and was last updated 9 years, 10 months ago ago by Olga Barlow

luckybuttons77

Participant

January 23, 2015 at 03:20

Hello
I had my one page navigation setup and working and I made a change to the home page using the visual composer and all the settings went back to default (this is a know issue I believe). I have set the page back to one page and selected the navigation but it’s not working.

Home Page URL: http://www.resilient.com

If you click on one of the press releases and use the navigation the anchors go to the correct spot on the home page; however when you’re on the home page the navigation doesn’t work

Link to press release where navigation works
URL: http://resilient.com/resilient-corporation-announces-freeresilientscore-com/

Thank you for your help.
Sincerely,
Alison

Please, contact administrator
for this information.

#36673 Copied

8 Answers

Robert Hall

Support staff

January 23, 2015 at 08:25

Hello,

What version of theme do you use?
Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#36691 Copied

luckybuttons77

Participant

February 2, 2015 at 02:52

Hello
I sent the login info via secure content. Did you receive the info to check out the website?
Thanks
Alison

#38651 Copied

Eva Kemp

Support staff

February 2, 2015 at 09:10

Hello,

We received only screenshots in Private Content, but no wp-admin access.
Please provide us with login details to FTP and wp-admin panel.

Thank you.
Regards,
Eva Kemp.

#38662 Copied

luckybuttons77

Participant

February 3, 2015 at 19:31

I sent the login information again. Did you receive it? Every time you use the front end editor the entire site breaks.
Thanks
Alison

Please, contact administrator
for this information.

#39244 Copied

Eva Kemp

Support staff

February 3, 2015 at 20:35

Hello,

You’re using old theme version and old versions of plugins.
Please update them https://www.8theme.com/download-plugins/
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade)

Thank you.
Regards,
Eva Kemp.

#39261 Copied

luckybuttons77

Participant

February 10, 2015 at 22:35

I dont understand why the links would break if a newer version of the theme is not installed. The theme has been updated and still the links do not work. Would you be able to take a look?
Thank you for your help.

#41016 Copied

luckybuttons77

Participant

February 10, 2015 at 22:50

the individual anchor links work
http://resilient.com/#sources
http://resilient.com/#what-is-resilient

but the actual navigation doesn’t work when you click on them. I hard coded the URL with the anchor into the menu as a work around just to get it to work.
Thanks

#41024 Copied

Olga Barlow

Support staff

February 11, 2015 at 15:36

Hello,

I have checked your site, created menu according to documentation and don’t see problem with navigation. Could you check and confirm that everything is fine?

Regards,
Olga Barlow

#41176 Copied
Tagged: one page navigation, solution, stopped working, themes, woocommerce, wordpress
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