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One page not mobile friendly - by Fabio - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

Fabio

Participant

March 7, 2020 at 12:52

Dear Support,

For some reasons one single page of the website is not longer mobile friendly. Google reports errors in terms of:
– Text too small to read
– Clickable elements too close together
– Viewport not set to “device-width”
They affect only the single page reported below.

Could you please help me understand the reason and how to solve it?

Thanks.

F.

Please, contact administrator
for this information.

#230931 Copied Theme version: 4.2.0

7 Answers

Rose Tyler

Support staff

March 7, 2020 at 14:41

Hello,

Could you provide detailed information with screenshots + temporary wp-admin access?

Regards

#230934 Copied

Fabio

Participant

March 7, 2020 at 15:57

Please find the images below:

Thanks.

F.

Please contact administrator
for this information.

#230935 Copied

Rose Tyler

Support staff

March 7, 2020 at 16:17

I’ve sent your problem to one of our technicians, but he will be able to take a closer look on Tuesday. Sorry for such a delay, due to the weekend.
Could you, please, provide us with access to Google Search Console account for your website to allow us to check detailed information and maybe do some tests?

Regards

#230936 Copied

Fabio

Participant

March 8, 2020 at 12:37

Dear Rose,

I understand, it’s fine.

Could you please provide me the 8theme gmail that I should add to the users og google webmaster, so that you could check the details?

Thanks.

F.

#230941 Copied

Olga Barlow

Support staff

March 10, 2020 at 10:36

Hello,

You can use 8themes@gmail.com

Regards

#230993 Copied

Fabio

Participant

March 10, 2020 at 18:52

Access granted, please let me know

#231017 Copied

Olga Barlow

Support staff

March 12, 2020 at 18:01

Hello,

Try to re0ndex that page. Because we have made live test and there are no issues https://gyazo.com/1373f91a073adf37861146e0bfecc365 You follow the steps from the video and try by yourself.

Regards

#231194 Copied
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