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One Page Theme Not Loading - by prank - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

prank

Participant

February 23, 2015 at 04:34

Dear EightTheme,

I am trying to load your demo data for the one-page version of WooPress but am having some issues.

When I try to install the one-page theme via Theme Options – Import/Export – Install Version (One Page) I receive this error: “no custom animations found, if slider uses custom animations, the provided export may be broken… dynamic styles imported!”

I went through your install notes and tried to match everything as best as possible but cannot seem to do it. I have the latest version of php and 64m of memory allocated. Can you please help?

Many thanks,
Evan

Please, contact administrator
for this information.

#44380 Copied Theme version: 1.1 WooCommerce version: 2.3.5

7 Answers

Eva Kemp

Support staff

February 23, 2015 at 10:52

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#44443 Copied

prank

Participant

February 23, 2015 at 23:34

Thanks Eva, please see below.

Please, contact administrator
for this information.

#44708 Copied

Eva Kemp

Support staff

February 24, 2015 at 11:45

Hello,

There is an error when trying to import pages manually:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 1836393 bytes)

Please contact your host and them to increase memory_limit value.

Thank you.
Regards,
Eva Kemp.

#44829 Copied

prank

Participant

February 25, 2015 at 05:43

Hi Eva,

I asked my server support team to increase this limit and they did so to 70M.

I then tried to install the one-page demo data again and the green success messages came through. However the one-page theme is not working properly as per the demo quite yet, it appears that some content is missing. Could you please investigate this?

Thanks for all your help.

Kind regards,
Evan

#45211 Copied

Eva Kemp

Support staff

February 25, 2015 at 09:57

Hello,

I’ve re-imported the slider.
Please check one page now.

Thank you.
Regards,
Eva Kemp.

#45247 Copied

prank

Participant

March 3, 2015 at 03:43

Thank you! All seems to be working now. Much appreciated 🙂

#46794 Copied

Eva Kemp

Support staff

March 3, 2015 at 09:05

Hello,

You’re welcome.

Regards,
Eva Kemp.

#46819 Copied
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