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Open in modal (popup/lightbox) not working in pages and posts.

This topic has 4 replies, 2 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

  • Avatar: Paola_LS
    Paola
    Participant
    January 28, 2020 at 16:32

    The option for opening images in modal is not working in posts and pages. Thanks for helping…

    Please, contact administrator
    for this information.
    #229006 Copied Theme version: xstore 6 WooCommerce version: latest
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2020 at 17:20

    Hello,

    Seems this is the conflict between default WordPress widget of the Gallery and WPBakery plugin. If you choose Media file in gallery widget settings https://prnt.sc/qu3vfo WP applies it for all the media at the page. I chose None in widget settings. Then popup works for the media at the page.

    Regards

    #229008 Copied
    Avatar: Paola_LS
    Paola
    Participant
    January 28, 2020 at 17:39

    ok, many thanks. So, basically, right now we’ll avoid using the opening funcion of native wp media gallery in widget… Hope you’ll fix the problem in next updates.

    Thanks again for quick reply. Have a good day.

    #229009 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2020 at 17:51

    Hello,

    Point is that it’s not related to our theme. You may enable the default WP theme and check. It’s compatibility issue either WordPress or WPBakery plugin but we are not developers of the WPBakery plugin, we just include it to our theme. So, we can do nothing with it.

    Regards

    #229010 Copied
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