This topic has 5 replies, 3 voices, and was last updated 9 months ago ago by Andrew Mitchell
Hello, first of all I am very satisfied with your theme XStore. I want to ask for caching and loading time issues that I saw in the homepage. Actually, homepage loads very fast, but the “Most Purchased” section for example and some other sections, are very slow.. How could I cache those sections in the homepage like you do in your demo? I am a web developer, I read the doc and did many actions that you already mentioned via customizer. I am using WP Rocket plugin.
thank you for your time, please advice!
Hello, @Kyriakos,
Thank you for reaching out and for your kind words about our XStore theme. We’re delighted to hear that you are satisfied with it.
To solve your issue, We would like to provide you with guidance on how to disable the lazy load effect on your website. Please follow the steps outlined below:
1. Navigate to ‘Edit Page with Elementor’.
2. Access the ‘Settings of Element’ for each element you wish to modify.
3. Click on ‘Advanced’.
4. Select ‘XStore ajaxify’.
5. Find the ‘Lazy loading’ option and toggle it to ‘Off’.
6. Ensure to update the settings to apply the changes.
For your convenience, we have included a visual guide to assist you with these steps. You can view the image here: https://imgur.com/Zh7ZmGw
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm regards,
The 8Theme Team
Hello there and thank you for your response. The lazy load you are talking about it already disable. Does the theme has a global lazy load or something else? Any ideas? Did you visit the homepage to understand better the “issue” I am talking about? thank you for your time, waiting for a respond
Hello, @Kyriakos,
Do you mean this: https://imgur.com/SqFwaeH ?
We would like to inform you that within the Xstore settings > Theme Options > Speed optimization, there is a feature titled ‘Image Loading Type.’ We kindly request that you select the ‘Default’ option and proceed to publish the changes. For your convenience, we have provided an image for reference. https://imgur.com/cROUb1V
Furthermore, we suggest that you temporarily disable any caching plugins, as well as any server caching mechanisms, before re-evaluating the issue. We believe that this step may contribute to resolving the matter.
If the issue persist, Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.
Additionally, Please describe your problem in detail what exactly you want or your desired goal and provide temporary wp-admin access in private content area, so that we will further check it for you and help you.
Thank you for your cooperation.
Should you require any further assistance, please do not hesitate to contact us.
Best regards,
The 8Theme Team
Dear Kyriakos,
In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?
Click here to share your thoughts: https://themeforest.net/downloads
Being part of our community means a lot, and your feedback contributes immensely.
Best Regards,
The 8Theme Team
The issue related to '‘Optimize homepage sections like you have in your demo’' has been successfully resolved, and the topic is now closed for further responses