Optional Plugin (Essential Grid) won't activate

This topic has 4 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Olga Barlow

  • Avatar: uuddtodd
    uuddtodd
    Participant
    September 16, 2019 at 03:30

    hi, i installed the Essential Grid optional plugin. when i click activate, nothing happens. what is the purpose of this plugin and how do i activate it if we need it.

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2019 at 09:17

    Hello,

    1) Here you can find the detailed information about Essential grid plugin https://codecanyon.net/item/essential-grid-wordpress-plugin/7563340

    2) If you can’t activate plugin then either it was not installed correctly or your server has some limits and plugin activation calls the fatal error. Provide us with Dashboard and FTP access to your site to check and help you.

    Regards

    Avatar: uuddtodd
    uuddtodd
    Participant
    September 16, 2019 at 18:05

    i was able to get it to activate through the plesk console on my server just not through the wordpress admin panel. not sure why, but it’s resolved now. thank you for your reply.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2019 at 22:16

    Hello,

    Ok, glad to hear that you sorted out.

    Regards

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