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Order by price ascending not working ok?

This topic has 7 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell

ziga32

Participant

January 4, 2024 at 12:26

I have this product grid set to show products ordered by price from lowest to highest, and it’s kind of working, except one product is wher it was not supposed to be?
https://i.imgur.com/po1TXtJ.png

this is the link
https://dev.ergo-vision.eu/pisarniski-stoli/ergonomski/ergonomski-pisarniski/

#378540 Copied Theme version: 9.2 WooCommerce version: 8.4

6 Answers

Rose Tyler

Support staff

January 4, 2024 at 16:07

Hello, Ziga32,

We appreciate you contacting us regarding your concern.

Could you please confirm if the product in question was imported? Occasionally, issues during the import process can lead to complications. We kindly suggest attempting to manually create an identical product to see if the problem persists.

Best Regards,
8Theme’s Team

#378582 Copied

ziga32

Participant

January 4, 2024 at 17:19

all the products were imported

#378599 Copied

Rose Tyler

Support staff

January 5, 2024 at 09:10

Hello, Ziga32,

We are reaching out to inquire whether you have had the opportunity to implement the solution we suggested, which involves manually recreating the specific product in question. This step is crucial in addressing the issue you have encountered.

We would greatly appreciate your confirmation on the completion of this process or any feedback you may have regarding the outcome.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#378659 Copied

ziga32

Participant

January 5, 2024 at 11:41

I didn’t do anything, but today it looks ok?

#378681 Copied

Rose Tyler

Support staff

January 5, 2024 at 14:06

Hello, Ziga32,

Greetings!

We are pleased to learn that the issue you encountered has been successfully resolved. Although we did not take any specific action in this instance, your positive outcome is of utmost importance to us.

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

#378725 Copied

Andrew Mitchell

Support staff

January 18, 2024 at 10:27

Dear ziga32,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#380357 Copied
Tagged: ecommerce solutions, online store optimization, ordering issues, price ascending, troubleshooting, woocommerce, wordpress themes
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