ORDER ID/NUMBER problem- xstore theme 8.3

This topic has 4 replies, 3 voices, and was last updated 2 years, 1 months ago ago by Tony Rodriguez

  • Avatar: Salah
    Salah
    Participant
    October 27, 2022 at 11:20

    Hello,
    I am trying to do a test order after installing the xstore there, but it seems that the order id( number) starts from a strange random number, instead of 1, it’s started from #2650, how can it be reset to 1?

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2022 at 14:35

    Hello,

    Please check how it works with default WooCommerce theme – Storefront.
    It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else. Go to Appearance > Themes > install and activate the Storefront theme. Then test and let us know the result.
    Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

    Regards

    Avatar: Salah
    Salah
    Participant
    October 29, 2022 at 23:17

    Thanks, it seems it’s the way that woocommerce deals with the order ID as post, that’s why it is somehow random, anyway I managed it via a plugin.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 30, 2022 at 05:16

    Hello, @Salah,

    Sound’s Good!!!
    You are the best ?

    In the future, if you need our help, you can contact us anytime… we are always here to help you out…

    Thanks for contacting us.
    Have a nice weekend.

    Regards 8Themes Team.

  • Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘ORDER ID/NUMBER problem- xstore theme 8.3’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.