Order statuses for other add-ons do not appear on the email creator page

This topic has 1 reply, 1 voice, and was last updated 2 minutes ago ago by WaawStore

  • Avatar: WaawStore
    WaawStore
    Participant
    January 30, 2025 at 19:38

    Hello. I use a shipping tracking plugin. Thanks to this add-on, my order status changes to ‘Package in transit’. I can do this from the woocommerce order section. But when I want to create a template with XStore email builder, there are only certain order statuses in the options. So, there is no ‘Package In Transit’ status option in the options. How can I solve this problem?

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