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Organics cosmetics demo import, I have few issues

This topic has 14 replies, 5 voices, and was last updated 1 weeks, 3 days ago ago by Tony Rodriguez

  • Avatar: ziga32
    ziga32
    Participant
    April 15, 2025 at 12:09

    1.
    I used your organic cosmetics demo
    https://xstore.8theme.com/elementor/demos/organic-cosmetics/about-us/
    but I have accidentaly deleted all custom css.
    https://share.cleanshot.com/bLzVMZRn

    Can you send it to me please, I don’t want to import and override changes again.

    2.
    In elementor them builder / header, I changed the Cart button module to menu cart module, but it’s not opening ok. There is no buttons in side cart, and also other weird things when I scroll, here is a screencast.
    https://share.cleanshot.com/Bgt6s5W7

    3. I used sales booster shortcode on a single product page, and it shows ok in theme builder, but not on fronted
    https://share.cleanshot.com/pcyHy5wV

    #440694 Copied Theme version: 9.4.10
    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2025 at 12:33

    Hello,

    Thank you for reaching out to us.

    1/
    body > .et-loader {
    background-color: rgba(217, 241, 225, 0.7);
    }
    body:not(.et-preloader-hide) .template-container {
    filter: blur(10px);
    }
    .et_b_header-account.login-link .et-facebook-login-button, .et_b_header-account.login-link .button, .et_element .btn-checkout, .et_element .btn-view-wishlist, .checkout-button, .form-row.place-order .button, .button, .btn, input[type=”submit”], form button{
    font-size: 1.14rem;
    height: auto;
    }

    .et_b_header-account.login-link .et-facebook-login-button, .et_b_header-account.login-link .button {
    line-height: 1 !important;
    }

    .et_b_header-account.login-link .et-facebook-login-button, .et_b_header-account.login-link .button, .et_element .btn-checkout, .et_element .btn-view-wishlist {
    padding: 10px;
    }

    .ajax-search-categories .products-grid {
    padding: 0px 20px;
    }

    .read-more.btn,
    .btn.medium {
    font-size: 1.14rem;
    }
    .content-page, .page-content, .page-heading .container {
    background-color: #fff;
    border-radius: 20px;
    }

    body:has(.elementor-location-archive, .elementor-location-single) .page-heading .container {
    background-color: transparent;
    border-radius: 0;
    }

    .woocommerce-wishlist .page-heading, .woocommerce-account .page-heading {
    background-color: transparent;
    }

    /* links */
    .elementor-element .elementor-text-editor a:not(:hover) {
    color: #069f39;
    }
    .elementor-text-editor a {
    text-decoration: underline;
    }

    /* shop */
    .products-loop .type-product {
    padding-top: 15px;
    }

    .products-loop .product, .swiper-container .product-slide {
    transition: all .2s ease-in-out;
    }

    .products-loop .product:hover, .carousel-area .product-slide:hover {
    box-shadow: 0 0 10px 3px rgba(0,0,0,.1);
    z-index: 2;
    transform: translateY(-5px);
    border-radius: 5px;
    }

    /* single product */
    .products-slider {
    padding: 10px 12px 0;
    }
    .single-product-builder .page-heading .a-center {
    text-align: start;
    }

    .error404 .widget_search button {
    border-radius: 0px;
    background-color: #222;
    }

    @media only screen and (min-width: 1200px) {
    body:not(.single-product) .page-heading .container {
    padding: 75px 15px 55px 15px;
    }
    body:has(.elementor-location-archive, .elementor-location-single) .page-heading .container {
    padding: 0;
    }
    .page-heading {
    margin-bottom: -30px;
    }
    body:has(.elementor-location-archive, .elementor-location-single) .page-heading {
    margin-bottom: 0;
    }
    .content-page, .page-content {
    padding: 75px 115px;
    }
    .home .content-page, .home .page-content {
    padding-top: 0;
    }
    }

    @media only screen and (max-width: 992px) {
    .content-page, .page-heading .container {
    max-width: calc(100% – 30px);
    padding-top: 15px;
    padding-bottom: 15px;
    }
    .home .content-page, .home .page-content {
    padding-top: 0;
    }
    .page-heading .container {
    padding: 20px 15px;
    }
    .single-post .content-page, .single-post .page-heading .container {
    max-width: 100%;
    }
    }
    2,3/ Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    #440700 Copied
    Avatar: ziga32
    ziga32
    Participant
    April 15, 2025 at 12:49

    thank you for css, sending you admin details

    one new issue:

    4.
    Sale label taxt is not showing on archive pages, while it’s not translating on single product pages
    https://share.cleanshot.com/TX0D1zzH

    Content is visible for topic creator and
    support staff only.
    #440703 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 16, 2025 at 08:43

    Hello, ziga32

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    #440814 Copied
    Avatar: ziga32
    ziga32
    Participant
    April 16, 2025 at 09:22

    thank you

    #440817 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    April 16, 2025 at 12:42

    Dear @ziga32,

    We hope this message finds you well.

    I am a member of the 8Theme support team. We kindly request that you temporarily disable the firewall on your website to allow us access to the dashboard for further assistance.

    Thank you for your cooperation and understanding.

    Best regards,
    The 8Theme Team

    Content is visible for topic creator and
    support staff only.
    #440860 Copied
    Avatar: ziga32
    ziga32
    Participant
    April 16, 2025 at 12:49

    done

    #440862 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    April 16, 2025 at 13:55

    Dear @ziga32,

    We hope this message finds you well.

    1. We have created a sample header for your reference. You can access and edit it via the following link: https://nutraval.eu/wp-admin/post.php?post=1417&action=elementor.
    We kindly suggest restructuring the header layout into three columns instead of using a single-column format.

    2. Please note that the Sale Booster shortcode functions only on Product Archive pages. Therefore, we have replaced it with the Safe Checkout element, which is now working correctly. You can view the updated version here: https://tinyurl.com/29zb7eoc.

    Could you please take a moment to review the changes?

    Best regards,
    The 8Theme Team

    #440877 Copied
    Avatar: ziga32
    ziga32
    Participant
    April 16, 2025 at 15:00

    Header looks great, safe checkout also, thank you for the explanation.

    Last open issue is SALE label shows ok on archive page but not translated on product page
    https://share.cleanshot.com/lndRHlyC

    #440887 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    April 16, 2025 at 16:18

    Dear @ziga32,

    Can you please check now?

    Best Regards,
    8Theme’s Team

    #440899 Copied
    Avatar: ziga32
    ziga32
    Participant
    April 16, 2025 at 23:38

    great, thank you, but what did you do so I don’t bother you the next time?

    #440924 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    April 17, 2025 at 05:34

    Hi @ziga32,

    Not sure why the translation is not loading.

    We’ve added this code into the functions.php file under your child theme and it worked:

    
add_filter('et_option_sale_icon_text', '_n2t_et_option_sale_icon_text', 999);
add_filter('et_option_product_sale_label_text_et-desktop', '_n2t_et_option_sale_icon_text', 999);
function _n2t_et_option_sale_icon_text(){
    return 'ZNIŽANO';
}

    Cheers!

    #440931 Copied
    Avatar: ziga32
    ziga32
    Participant
    April 17, 2025 at 10:08

    great, thank you

    #440970 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 17, 2025 at 10:08

    Dear ziga32,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #440971 Copied
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