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Original price not displays with sale price in single product and product archive pages

This topic has 3 replies, 2 voices, and was last updated 3 hours, 39 minutes ago ago by Qadri Tech Services

Qadri Tech Services

Participant

September 26, 2024 at 16:54

I want to show lowest price on product archive and single product page I enabled this feature but now original price not showing on any page I want to display original price and also sale price together so people can understand discount difference in price. Help me

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#415999 Copied Theme version: 9.4.1

2 Answers

Tony Rodriguez

Support staff

September 27, 2024 at 08:51

Hello, @Qadri Tech Services,

Thank you for contacting us and for using XStore.

Upon reviewing the issue reported on your website, our team conducted a thorough examination by replicating the scenario on our test site. We are pleased to inform you that both the product sale price and the original price are displaying correctly on the Shop/archive page as well as on the Single product page on our test environment.

It appears that the issue is isolated to your website. Further investigation has revealed that the problem stems from additional code customizations made to the XStore parent theme on your site.

To resolve this issue, we kindly request that you consult with your website developer to review and rectify the customizations in the theme.

Please be aware that modifications made outside the scope of our basic support parameters may limit our ability to provide assistance.

We appreciate your understanding and cooperation.

Best Regards,
8Theme’s Team

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Qadri Tech Services

Participant

September 27, 2024 at 14:46

Please can you solve problem by your end this website is created by me and I would not changed any code in parent theme I don’t know what’s issue and this website is created by me no any other developer.

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Tagged: original price not displaying, product archive pages, sale price display issues, single product pricing problems, woocommerce pricing troubleshoot, wordpress woocommerce templates
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