Out of sctock items in Search field results

This topic has 4 replies, 2 voices, and was last updated 8 years ago ago by Jack Richardson

  • Avatar: Roberts
    Roberts
    Participant
    November 10, 2016 at 10:29

    Hello! I am wondering why out of stock items appear in search field “suggested” results?

    I think every shop have hundreds of old, sold and out of stock items. Why would mislead customers to be able to search for items that can not be bought?

    Screenshot ->
    https://failiem.lv/down.php?i=gx5appa4&view

    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2016 at 09:17

    Hello,

    We’ll pass this issue to our developers and they will fix it in the theme update.
    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Roberts
    Roberts
    Participant
    November 11, 2016 at 14:57

    Thanks Jack! Hopefully it will be fixed with next update

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 11, 2016 at 15:52

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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The issue related to '‘Out of sctock items in Search field results’' has been successfully resolved, and the topic is now closed for further responses

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