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Out of stock badge not showing on the product

This topic has 9 replies, 4 voices, and was last updated 6 months ago ago by Andrew Mitchell

Chandru

Participant

May 8, 2024 at 17:02

Out of stock badge not showing on the product. Screenshot attached.

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for this information.

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#394464 Copied Theme version: 9.3.9

8 Answers

Tony Rodriguez

Support staff

May 9, 2024 at 07:05

Hello, @Chandru,

Thank you for contacting us and for using XStore.

Please read our theme documentation here: https://www.8theme.com/documentation/docs/xstore-badges-on-products/#Out-of-Stock-Label-3hDd0

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

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#394496 Copied

Chandru

Participant

May 9, 2024 at 08:27

Have attached Username and password

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for this information.

#394512 Copied

Tony Rodriguez

Support staff

May 9, 2024 at 09:01

Hello, @Chandru,

We are currently unable to access your website as the WP-admin login credentials previously provided do not appear to be valid. For your reference, we have included a video in the private content area that details the issue.

Could you please provide us with updated and valid WP-admin login details? This will enable us to closely review your settings and offer the necessary assistance.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

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for this information.

#394519 Copied

Chandru

Participant

May 9, 2024 at 09:14

I changed the password now. Pls try now

Please contact administrator
for this information.

#394523 Copied

Tony Rodriguez

Support staff

May 9, 2024 at 11:52

Hello, @Chandru,

Thank you for providing the wp-admin login details.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask you to revisit your site after clearing your browser’s cache to verify the changes.

For your reference, you can view the resolved issue in the following image link: [Resolved Issue Image](https://ibb.co/k1H8sFb).

Additionally, we have enabled the “Show Stock Status” option on the product archive (shop) page. You can view this update in the following image link: [Stock Status Image](https://ibb.co/Y3BysPW).

Should you require further assistance or have any questions, please do not hesitate to contact us.

Thank you for your attention.

Best regards,
The 8Theme Team

#394534 Copied

Chandru

Participant

May 9, 2024 at 11:55

Now works Guys. Is it possible Out of stock on product badge not in below price?

#394535 Copied
Luca Rossi

Support staff

May 9, 2024 at 17:43
Hi @Chandru,

To achieve this, please disable the show stock status option in our previous replies. After that add this custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:
```
.etheme-product-grid-item.outofstock {
    position: relative;
}
.etheme-product-grid-item.outofstock::before {
    content: 'Out of Stock';
    background-color: red;
    color: #fff;
    padding: 5px 10px;
    position: absolute;
    right: 10px;
    top: 10px;
    z-index: 999;
}
```
Results: https://prnt.sc/HaeHJbcdLQSU

Hope it helps!
#394567 Copied
Andrew Mitchell

Support staff

May 19, 2024 at 07:17

Dear Chandru,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#395830 Copied
Tagged: out of stock badge, product stock issues, woocommerce stock display, woocommerce themes, woocommerce troubleshooting, wordpress ecommerce solutions, wordpress themes fixes
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Out of stock badge not showing on the product

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