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Out of Stock Missing for Newly Added Products

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 2 days ago ago by Jack Richardson

Dr.moh_khalefa

Participant

March 22, 2025 at 01:02

I am experiencing an issue with the “Out of Stock” badge on my website, which uses the XSore theme.

Problem: While the “Out of Stock” message displays correctly for existing products with zero stock (as shown in the attached image), newly added products with zero stock do not show the “Out of Stock” message, despite the “Stock Status” option being enabled.

Existing Product Example: (Refer to attached image) An existing product with a stock level of 0 correctly displays the “Out of Stock” message in Arabic.

New Product Issue: When a new product’s stock reaches 0, the “Out of Stock” message fails to appear.

Could you please assist me in resolving this issue?

Thank you for your support.

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for this information.

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1 Answer

Jack Richardson

Support staff

March 24, 2025 at 08:57

Dear @Dr.moh_khalefa,

We hope you are doing well.

Since you are using the XStore Single Product Builder with Elementor, you can incorporate the following widget into your single product layout: https://prnt.sc/wmuFyHL8KYkh.

To assist you, we have already added this widget for you, and the stock status message is now displayed successfully: https://prnt.sc/Oy2RIBJGmvWN.

Please let us know if you need any further assistance.

Best regards,
Jack Richardson
8Theme Team

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