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Out of stock product badge not displayed in all areas of website

This topic has 10 replies, 4 voices, and was last updated 3 months, 3 weeks ago ago by Andrew Mitchell

Mike12345

Participant

August 22, 2024 at 15:30

Hi,

I am trying to put the “out of stock” badge on the product images. I have read through some threads and enabled the badge through:

Xstore >> Theme Options >> WooCommerce >> Shop Elements >> Product Badges >> “OUT OF STOCK” LABEL SETTINGS.

and also:
XStore >> Theme Settings >> WooCommerce(Shop) >> Single Product Builder>>Add to Cart and Quantity>>Advanced>>Stock Status

On the product archive page (store) it does not appear over the main product images, on the product page it does not appear. However, if i am on another product page and i scroll to the bottom, under related products, it appears there.

is there another setting that I am missing to have it displayed on the store and product pages?

Thank you.

#411198 Copied

9 Answers

Rose Tyler

Support staff

August 22, 2024 at 15:58

Hello, Mike12345,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#411201 Copied

Mike12345

Participant

August 23, 2024 at 13:46

Hi,

I have sent it in private.

Thank you

Please contact administrator
for this information.

#411350 Copied

Rose Tyler

Support staff

August 23, 2024 at 14:31

Hello, Mike12345,

We appreciate your prompt response.

XStore Builders > Products archive builder > https://prnt.sc/vsZRxbCG-v29

Warm Regards,
The 8Theme Team

#411360 Copied

Mike12345

Participant

August 23, 2024 at 15:27

Hi,

I wanted it as a “badge” like it is on the “related products” at the bottom of the product page. which is enabled. When you go to another product and see the 1 product we have out of stock at the bottom the badge is present.

The default theme had its products with this badge present but it did not appear on ours.

Im not sure why it only pops up there and not on the product archive (store) or in the product page

Thank you,

Mike

#411382 Copied

Rose Tyler

Support staff

August 24, 2024 at 13:17

Hello, Mike12345,

Please provide FTP access, we will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

#411467 Copied

Mike12345

Participant

August 25, 2024 at 14:55

Hi,

I have provided the details in private.

Thank you,
Mike

Please contact administrator
for this information.

#411546 Copied

Jack Richardson

Support staff

August 26, 2024 at 09:38

Hello @Mike12345

Could you please, check our reply in the next topic -> https://www.8theme.com/topic/quik-view-in-wishlist-page-no-working-i-got-ajax-error/#post-402671 ? Also, if you still have any questions, please, provide us more details about the issue you have with URLs and screenshots.

Kind regards,
Jack Richardson
The 8theme’s team

#411618 Copied

Mike12345

Participant

August 27, 2024 at 02:56

Hi Jack,

Yes, I think I can make this work.

Thank you,
Mike

#411718 Copied

Andrew Mitchell

Support staff

August 27, 2024 at 02:56

Dear Mike12345,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#411719 Copied
Tagged: fix woocommerce stock badge, product badge display issues, woocommerce out of stock, woocommerce product display, woocommerce themes, wordpress out of stock, wordpress website solutions
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Out of stock product badge not displayed in all areas of website

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