Out of stock product badge not displayed in all areas of website

This topic has 10 replies, 4 voices, and was last updated 3 weeks, 3 days ago ago by Andrew Mitchell

  • Avatar: Mike12345
    Mike12345
    Participant
    August 22, 2024 at 15:30

    Hi,

    I am trying to put the “out of stock” badge on the product images. I have read through some threads and enabled the badge through:

    Xstore >> Theme Options >> WooCommerce >> Shop Elements >> Product Badges >> “OUT OF STOCK” LABEL SETTINGS.

    and also:
    XStore >> Theme Settings >> WooCommerce(Shop) >> Single Product Builder>>Add to Cart and Quantity>>Advanced>>Stock Status

    On the product archive page (store) it does not appear over the main product images, on the product page it does not appear. However, if i am on another product page and i scroll to the bottom, under related products, it appears there.

    is there another setting that I am missing to have it displayed on the store and product pages?

    Thank you.

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2024 at 15:58

    Hello, Mike12345,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Mike12345
    Mike12345
    Participant
    August 23, 2024 at 13:46

    Hi,

    I have sent it in private.

    Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2024 at 14:31

    Hello, Mike12345,

    We appreciate your prompt response.

    XStore Builders > Products archive builder > https://prnt.sc/vsZRxbCG-v29

    Warm Regards,
    The 8Theme Team

    Avatar: Mike12345
    Mike12345
    Participant
    August 23, 2024 at 15:27

    Hi,

    I wanted it as a “badge” like it is on the “related products” at the bottom of the product page. which is enabled. When you go to another product and see the 1 product we have out of stock at the bottom the badge is present.

    The default theme had its products with this badge present but it did not appear on ours.

    Im not sure why it only pops up there and not on the product archive (store) or in the product page

    Thank you,

    Mike

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 24, 2024 at 13:17

    Hello, Mike12345,

    Please provide FTP access, we will check what can be done to help you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Avatar: Mike12345
    Mike12345
    Participant
    August 25, 2024 at 14:55

    Hi,

    I have provided the details in private.

    Thank you,
    Mike

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 26, 2024 at 09:38

    Hello @Mike12345

    Could you please, check our reply in the next topic -> https://www.8theme.com/topic/quik-view-in-wishlist-page-no-working-i-got-ajax-error/#post-402671 ? Also, if you still have any questions, please, provide us more details about the issue you have with URLs and screenshots.

    Kind regards,
    Jack Richardson
    The 8theme’s team

    Avatar: Mike12345
    Mike12345
    Participant
    August 27, 2024 at 02:56

    Hi Jack,

    Yes, I think I can make this work.

    Thank you,
    Mike

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 27, 2024 at 02:56

    Dear Mike12345,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Out of stock product badge not displayed in all areas of website’' has been successfully resolved, and the topic is now closed for further responses

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