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Out of stock product cross + Image light box

This topic has 9 replies, 4 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell

sadia

Participant

September 2, 2024 at 22:02

1/ I want a small cross on out-of-stock product but it’s not there.
2/The image URL is open rather than the Lightbox on a single product page

Watch this video
https://www.loom.com/share/70d3d673d7c34d539d70ea3029d811f9?sid=0b7b560e-d093-4acd-b92c-0f48c9d1c731

Please, contact administrator
for this information.

#412788 Copied Theme version: 9.3.16

8 Answers

Tony Rodriguez

Support staff

September 3, 2024 at 06:03

Hello, @sadia,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been successfully resolved. Kindly revisit your site after clearing your browser’s cache to see the changes.

For your reference, we have uploaded an image in the private content area.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#412813 Copied

sadia

Participant

September 4, 2024 at 13:43

Thanks for fixing the issue, but now the cross is visible and the Stock notifier is not working as I can not select out-of-stock variants.

Secondly, if the image URL issue is fixed, if so then what was the issue?

#413024 Copied

Tony Rodriguez

Support staff

September 5, 2024 at 05:28

Hello, @sadia,

Thank you for your response.

1/ To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

We appreciate your cooperation and look forward to resolving your query promptly.

Please provide the URL of the product on which you are facing the issue for my better understanding.

2/ We have updated the XStore theme and core plugin on your website which has been solved your issue.

We hope this helps.

Best regards,
The 8Theme Team

#413085 Copied

sadia

Participant

September 7, 2024 at 00:12

Hi, I got the video from my client about the issue

https://www.loom.com/share/c163ebc06b714e4aa521173e1cdde4b3

Thanks for your help.

#413393 Copied

Jack Richardson

Support staff

September 9, 2024 at 12:58

Dear @sadia,

Thank you for your patience. We apologize for the delay in our response due to the high volume of inquiries we are currently handling.

Upon thorough review of your request, we regret to inform you that the option to display a waitlist for specific out-of-stock items within a variable product is not currently available. We value your input and encourage you to submit this suggestion on our Future Requests Taskboard at https://www.8theme.com/roadmap/. This platform allows us to gauge interest in potential features and prioritize their development based on user demand.

We appreciate your understanding and look forward to your contribution.

Best regards,
Jack Richardson
The 8Theme Team

#413682 Copied

sadia

Participant

September 9, 2024 at 23:43

Hi Jack Richardson,

Thanks for your response, if this is not possible then kindly shift back to the previous version.

Previously it does not show cross on out of stock varients but it was selectable

#413753 Copied

Tony Rodriguez

Support staff

September 10, 2024 at 07:18

Hello, @sadia,

Thank you for your prompt response.

We would like to inform you that the “Out of Stock Visibility” option We were previously enabled in the WooCommerce > Settings > Products > Inventory section o your site. We have now disabled this setting as per your feedback.

Could you please verify the changes at your earliest convenience?

We appreciate your understanding and cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#413769 Copied

Andrew Mitchell

Support staff

September 13, 2024 at 17:25

Dear sadia,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#414318 Copied
Tagged: image light box theme, out of stock wordpress theme, woocommerce cross product, woocommerce out of stock, woocommerce stock management, wordpress product display
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The issue related to '‘Out of stock product cross + Image light box’' has been successfully resolved, and the topic is now closed for further responses

Out of stock product cross + Image light box

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