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Out of Stock products still showing? - by Piercesd

This topic has 4 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

Piercesd

Participant

September 9, 2015 at 23:37

Hello,
After one of the recent updates to the New Legenda, we are having an issue with Out of stock products still showing on the product listing page (https://gonebananasbeachwear.com/swimwear/brands/mikoh/) The first product is out of stock, and doesn’t even show an “Out of Stock” badge. Please help!

Thanks,
Jon

Please, contact administrator
for this information.

#85792 Copied Theme version: Legenda 2.9 WooCommerce version: Version 2.4.6

3 Answers

Jack Richardson

Support staff

September 10, 2015 at 07:25

Hello,

Please check the description of our theme update:
http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png
You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory). After that check your products.

Best regards,
Jack Richardson.

#85838 Copied

Piercesd

Participant

September 10, 2015 at 21:06

I’ve updated the theme accordingly by deleting those files, but I am still running into this issue.

Attached are three screen shots. The third product on the shop page shows capri. However capri is sold out. And the stock qty shows 0. Therefor it should not appear. See screenshot 1 and 2

The next screen shot is oceanside bottoms. The variation shows says sold out. However there should not be an option for “Large” showing under that variation. It should just show options that have stock. As was previously happening.

https://gonebananasbeachwear.com/wp-content/uploads/2015/09/Image-1.png
https://gonebananasbeachwear.com/wp-content/uploads/2015/09/Image-2.png
https://gonebananasbeachwear.com/wp-content/uploads/2015/09/Image-3.png

#86063 Copied

Eva Kemp

Support staff

September 11, 2015 at 09:39

Hello,

The reason is “Out of Stock” label isn’t shown because some variations of product are available for purchase.
Also I’ve checked your products with Twenty Fifteen theme and the same actions are present there too.
Please check it yourself.

Regards,
Eva Kemp.

#86138 Copied
Tagged: out of stock, persuasive, products, showing, themes, woocommerce, wordpress
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