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Overall Slow Website both Mobile and Desktop plus homepage also heavy

This topic has 2 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

Kamaldeen

Participant

August 19, 2024 at 15:26

Hello, Kindly help, i av been using this template on my website for the past few months, but my website is very slow, both desktop and Mobile.

Kindly help sort this, thanks.

#410738 Copied Theme version: 9.3.17

1 Answer

Rose Tyler

Support staff

August 19, 2024 at 15:31

Hello Kamaldeen,

Thank you for reaching out to us.

Please be aware that website speed optimization falls outside the standard scope of support services we offer. For more details on what our support entails, please refer to the Envato privacy policy: https://themeforest.net/page/item_support_policy.

We suggest you to take a look at these articles to improve the speed of your website:
– https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/
– https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Should you require personalized customization services, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. This will allow you to engage directly with our technical team.

Please note that customization services are subject to additional charges. The exact amount will be determined after a detailed review of your request.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team.

#410739 Copied
Tagged: fast woocommerce wordpress themes, improve woocommerce website speed, mobile desktop speed boost woocommerce, optimize woocommerce homepage load, slow woocommerce website fix, woocommerce speed optimization themes
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