Return to previous page

Page Builder - by Damian te Heesen - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 5 years, 8 months ago ago by Olga Barlow

  • Avatar: Damian te Heesen
    Damian te Heesen
    Participant
    March 6, 2019 at 15:50

    I had certain problems with the WPBakery Page Builder Plugin.
    Overall “Row Stretching” wasn’t working. Furthermore some elements like the “button” and “social media icons” were invisible…

    When I got support by the WPbakery team, they told me the following:

    “[…] the page builder at your end is modified by the theme author along with the output. The customisation code used to do so is most likely not compatible with recent WordPress releases and hence causes an issue. You can get in touch with the theme author and get rid of the code used to modify the plugin so that there is no such issue.”

    So how can I get rid of the code to solve this issue?

    #210505 Copied Theme version: 5.1.6.1 (child 1.0)
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 6, 2019 at 16:19

    Hello,

    We did not make changes in plugin files, so you should not have any compatibility issues. Are you talking about frontend or backend editing? Have you tried to enable the default WP theme and stretch row option works fine?

    Could you, please, provide us Dashboard and FTP access to your site and link to page where stretch row options do not work and button and social media icons are invisible?

    Regards

    #210507 Copied
  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Interior Store – WooCommerce Theme
lazy-placeholder
Ecotransport Store – WordPress WooCommerce Theme
lazy-placeholder
Home Decor Store – WordPress WooCommerce Theme
lazy-placeholder
Animals Store – WordPress WooCommerce Theme
lazy-placeholder
Burger Store – WordPress WooCommerce Theme
lazy-placeholder
Drinks Store – WordPress WooCommerce Theme
lazy-placeholder
Lawyer – WordPress WooCommerce Theme
lazy-placeholder
Mango – Responsive eCommerce PSD Template
lazy-placeholder
Books Store – WordPress WooCommerce Theme
lazy-placeholder
Sport Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.