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Page Builder WooPress Conflict – No Backend Editor

This topic has 4 replies, 2 voices, and was last updated 5 years, 2 months ago ago by Olga Barlow

  • Avatar: joshhampton
    joshhampton
    Participant
    September 16, 2019 at 17:13

    Hi there,

    We see an issue on our site bourbonbarrelfoods.com where WPBakery Page Builder (Version 6.0.5) does not appear in the page/post editing area in the backend (though it is set as the default editor). We are able to edit pages/posts via Page Builder from the front end editor but the backend editor does not appear. We see only the classic WordPress editor.

    When I switch to the twentynineteen theme, the editor appears as normal.

    Any help debugging the issue would be appreciated!

    Thank you.

    Please, contact administrator
    for this information.
    #221466 Copied Theme version: 6.0.1 WooCommerce version: 3.7.0
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2019 at 17:26

    Hello,

    We don’t see problem with the Backend Editor on the site you provided https://gyazo.com/3d1528fd5dcaf5e9896e638123fce9b8
    Could you describe problem in more details? Maybe provide screenshots for better understanding.

    Regards

    #221472 Copied
    Avatar: joshhampton
    joshhampton
    Participant
    September 16, 2019 at 17:56

    Thank you so much for checking it out! I just cleared all of the caches and now it is displaying properly 🙂

    #221473 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2019 at 17:57

    Hello,

    You are welcome.

    Regards

    #221474 Copied
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