Return to previous page

Page content and footer are mixed together

This topic has 5 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Rose Tyler

Xie Seth

Participant

January 18, 2024 at 15:17

Hi, I’m using the “Animals 01” demo from your XStore theme, and when I open the page in Google Chrome and Firefox, the content and footer are mixed together. Opening it in Edge browser, there is no such problem.

#380452 Copied Theme version: 9.2.6 WooCommerce version: 8.5.1

4 Answers

Rose Tyler

Support staff

January 18, 2024 at 16:00

Hello, Xie Seth,

Thank you for reaching out to us with your concern.

Upon reviewing your site in the Chrome browser, we have found no issues, as evidenced by the following screenshot: https://gyazo.com/c3cc4da63776554daeb8e4a01fdd9ffc. Should you wish to disable the Sticky footer feature, you may do so by navigating to Theme Options > Footer > Footer Layout > Sliding Effect and selecting ‘Off’.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#380462 Copied

Xie Seth

Participant

January 19, 2024 at 01:24

Okay, I followed your method and took a screenshot for you to see, please open this URL as stated.

Please contact administrator
for this information.

#380515 Copied

Xie Seth

Participant

January 19, 2024 at 01:30

Disable the Sticky footer feature, as you said, and it won’t have this problem. Thank you for your help.

#380516 Copied

Rose Tyler

Support staff

January 19, 2024 at 09:16

Hello, Xie Seth,

We are pleased to acknowledge your resolution of the matter at hand.

In addition to disabling the Sticky Footer feature, we suggest you attempt setting the Container Background Color to white. This adjustment can be made by navigating to Theme Options > Styling/Colors. Once this change is implemented, please assess the functionality of the Sticky Footer.

Should you require further assistance, do not hesitate to reach out.

Best Regards,
8Theme’s Team

#380555 Copied
Tagged: fix woocommerce themes issue, footer content repair wordpress, page content issue woocommerce, woocommerce themes fix, woocommerce wordpress themes solution, wordpress footer content mix, wordpress woocommerce troubleshooting
Viewing 5 results - 1 through 5 (of 5 total)