Page name change link does not work………@..

This topic has 9 replies, 3 voices, and was last updated 8 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Ajaz
    Ajaz
    Participant
    April 14, 2024 at 04:03

    Hi Luca,

    When I change my “shop page” name to from “shop “ to “shop”, I update the link in the footer and this works but where do I change this in my main menu?

    The menu at the Bolton of the mobile screen also does not work. Currently the “shop” option is with no page link added in the dropdown option and it works as it is but after the page name change, this is not automatically recognised so I add the shop link from the dropdown option but this still does not work.

    I have set the page shop name back to its original name for now so it all works, please advise?

    8 Answers
    Avatar: Ajaz
    Ajaz
    Participant
    April 14, 2024 at 10:57

    .

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    April 15, 2024 at 06:18

    Dear Ajaz,

    We hope this message finds you well.

    We have conducted a thorough review of your website and confirmed that the URL for the Shop page is consistently set to /shop/. Our assessment indicates that the links are functioning correctly at present.

    We kindly request that you perform an additional verification on your end to ensure everything is operating as expected.

    We appreciate your attention to this matter and look forward to your confirmation.

    Thank you for your cooperation.

    Best Regards,
    The 8Theme Team

    Avatar: Ajaz
    Ajaz
    Participant
    April 15, 2024 at 07:51

    What changes have you made, Luca?

    So I know for the future because this was not working until you have looked into this?

    Thanks.

    Avatar: Justin
    Luca Rossi
    Support staff
    April 15, 2024 at 08:19

    Hi @Ajaz,

    The issue is you edited your shop page with Elementor so it’s causing the issue.

    If you don’t want to build your shop & product page with Elementor, please DON’T switch.

    Thanks.

    Avatar: Ajaz
    Ajaz
    Participant
    April 15, 2024 at 10:27

    Why should I not change the page name in WP, this has never been an issue with other templates!

    I will change the page name, if need be and this should not be an issue!

    I asked: where do I change the page addresses in Elementor when I change the page name in WP?

    Avatar: Justin
    Luca Rossi
    Support staff
    April 15, 2024 at 10:50

    Hi @Ajaz,

    We didn’t mention in the previous reply about changing the name/url of pages.

    WE ASK YOU NOT TO SWITCH TO THE EDITOR OF ELEMENT IF YOU ARE NOT USING THE PAGE BUILDER.

    Please read our replies again.

    Thank you so much!

    I asked: where do I change the page addresses in Elementor when I change the page name in WP?

    1. https://prnt.sc/CR1iZRFnrL2Q
    2. https://prnt.sc/FrrJX-2uRfr9

    Best Regards,
    The 8Theme Team

    Avatar: Ajaz
    Ajaz
    Participant
    April 15, 2024 at 11:11

    First of all, DON’T use CAPITALS in discussions because that means you are shouting! Use this as education to be better at your job!

    Calm down, be patient and don’t be rude!

    Second: the steps you provided I already know because I have told you this in this initial question raised.

    It is you who needs to read my question and replies, and be smart with your response, and stop being rude moving forward.

    Clearly you have not read and understood my query hence your impatient and unprofessional behaviour.

    You have not resolved anything from this query because you have applied what I did!

    This was a simple question which you have now turned into another poor service.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 15, 2024 at 11:11

    Dear Ajaz,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Page name change link does not work………@..’' has been successfully resolved, and the topic is now closed for further responses

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