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Pages not installed, widgets not installed …

This topic has 2 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: RRV
    RRV
    Participant
    October 14, 2024 at 21:45

    Hi,
    I’ve checked the threads but none of the solutions work.
    The resources on the server have been increased, but I still cannot import demo content.

    Everything is on test domain.

    Best regards,
    Robert

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    support staff only.
    #418676 Copied
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 15, 2024 at 05:32

    Hello, @RRV,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here:
    https://ibb.co/tZwzJSv

    We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache and recheck again.

    2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site, and then import the demo on your site again.

    Please follow our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    8Theme’s Team

    #418685 Copied
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