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Pagination don’t work AND Theme option for catgory page dont work too

This topic has 7 replies, 2 voices, and was last updated 5 months ago ago by Tony Rodriguez

Mohamed

Participant

June 24, 2024 at 08:57

Hi ! I ‘ve try all the tips I found in the support… nothing work.
I ve desactivted all plugin (excepted from theme), same issue.

Pagination don’t work !!!!
5 products by line, don’t work !!!!!

How can I fix ?

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support staff only.

#401179 Copied Theme version: 9.3.13

6 Answers

Tony Rodriguez

Support staff

June 24, 2024 at 11:22

Hello, @Mohamed,

Thank you for contacting us and for using XStore.

We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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for this information.

#401214 Copied

Mohamed

Participant

June 24, 2024 at 11:54

Hi ! Ok, I find the probleme… it’s the Pro Elements plugin… When I desactivated it, it’s working .

BUT all the website is missing featured.

Do you have other version of the plugin ?

#401224 Copied

Mohamed

Participant

June 24, 2024 at 12:09

I ve try several version of Pro Elements plugin… still not working

Please contact administrator
for this information.

#401227 Copied

Tony Rodriguez

Support staff

June 24, 2024 at 12:51

Hello, @Mohamed,

Thank you for your correspondence.

We have reviewed your website and noted that you are utilizing the Elementor Layout for the Shop Page. To implement changes on the shop page, please navigate to Xstore > Xstore Builders > Product Archive Page, select ‘Edit’, and then make the necessary adjustments as per your requirements.

Furthermore, we have updated the columns grid from 4 to 5 and changed the Navigation Type from ‘Load More’ to ‘Pagination’. This modification has been made to address the issue you reported.

For your reference, please review the images provided in the private content area

We trust this information will be of assistance to you. Should you require any further support, please do not hesitate to contact us. We are committed to providing you with the necessary help.

Best regards,

The 8Theme Team

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for this information.

#401243 Copied

Mohamed

Participant

June 24, 2024 at 12:56

Thanks !!!!!!

PS : Already add my review on codecanyon 🙂

Have a nice day

#401246 Copied

Tony Rodriguez

Support staff

June 24, 2024 at 12:57

Hello, @Mohamed,

You are Welcome. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Have a nice day.

Best regards,
The 8Theme Team

#401247 Copied
Tagged: category page issues woocommerce, fix pagination woocommerce templates, pagination problems woocommerce, resolve theme option woocommerce, woocommerce templates troubleshooting, woocommerce theme option errors, wordpress woocommerce templates issues
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Pagination don’t work AND Theme option for catgory page dont work too

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