Paginations is not working for product category

This topic has 4 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    October 31, 2023 at 10:42

    Hi there,
    the pagination option for product categoy is not working.
    please advice

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 31, 2023 at 11:33

    Hello, @Cr3atorf1lm,

    Thank you for contacting us and for using XStore.

    1) We kindly request you to temporarily disable the Content Delivery Network (CDN) on your website. Following this, please ensure that you completely flush the server cache. Once these steps have been completed, we ask that you check the site again. https://postimg.cc/QKqx3Fcr

    2) We suggest disabling all third-party plugins (including cache plugins and optimizing plugin) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    November 4, 2023 at 13:53

    Hello there again,

    We tried everything from your suggestions but still the issue remains. Note : the pagination appears in the bottom section if you change the short or show of the page. So i think its not about cache. But it has to appear when you load the page.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 5, 2023 at 09:20

    Hello, @Cr3atorf1lm,

    We appreciate your prompt response.

    We’ve disabled the WooCommerce Infinite Scroll and Ajax Pagination plugin so the pagination from Theme Options > WooCommerce > Shop > Shop Page Layout works now.

    Best Regards,
    8Theme’s Team

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