Parallax demo not found - by creativethailand

This topic has 26 replies, 4 voices, and was last updated 8 years, 10 months ago ago by Stan Russell

  • Avatar: creativethailand
    creativethailand
    Participant
    May 25, 2015 at 08:17

    Hello,

    Cannot seem to create parallax effect for the homepage… please help.

    Thank you!

    25 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 25, 2015 at 11:23

    Hello,

    Please read our documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/visual_composer

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: creativethailand
    creativethailand
    Participant
    May 27, 2015 at 10:32

    When the background is parallax and I scroll…. the image shakes! not smooth at all… what should i do? Change pic size? Please advise!

    Thank you!

    Avatar: Eva
    Eva Kemp
    Support staff
    May 27, 2015 at 12:12

    Hello,

    Please provide us with a page link where you have parallax effect and give us wp-admin access.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: creativethailand
    creativethailand
    Participant
    May 28, 2015 at 10:14

    Its on local host at the moment… but this only happens in Chrome!

    Avatar: Eva
    Eva Kemp
    Support staff
    May 28, 2015 at 11:45

    Hello,

    Sorry, but to investigate the issue we need to see your site.
    Can you upload it to any web host?
    Are you using the latest theme and plugins versions?

    Regards,
    Eva Kemp.

    Avatar: creativethailand
    creativethailand
    Participant
    June 3, 2015 at 06:11

    Hi see link in private. yes the latest.

    Please, contact administrator
    for this information.
    Avatar: creativethailand
    creativethailand
    Participant
    June 3, 2015 at 06:38

    Also, how do i get rid of the word “Free!” when we do not put the price of the products in but we still want them to be able to add cart!

    Avatar: Eva
    Eva Kemp
    Support staff
    June 3, 2015 at 11:53

    Hello,

    1. Try to add this code in custom.css file:

    .et_section.parallax-section {
      background-attachment: scroll !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    2. Please refer to this article:
    https://www.skyverge.com/blog/hide-woocommerce-free-price-label/

    Regards,
    Eva Kemp.

    Avatar: creativethailand
    creativethailand
    Participant
    June 5, 2015 at 04:33

    The given code just made the parallax effect gone… please see same link.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2015 at 08:07

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: creativethailand
    creativethailand
    Participant
    June 5, 2015 at 10:46

    did you get the log in?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2015 at 10:55

    Hello,

    Unfortunately we didn’t get your wp-admin credentials. Please resend them in private content.

    Best regards,
    Jack Richardson.

    Avatar: creativethailand
    creativethailand
    Participant
    June 5, 2015 at 11:06

    Here you go!

    Thank you so much!

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2015 at 11:25

    Hello,

    Please update the theme to the latest version 2.7.1 and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Also remove the css code provided before in custom.css.

    Best regards,
    Jack Richardson.

    Avatar: creativethailand
    creativethailand
    Participant
    June 8, 2015 at 05:10

    If delete woocommerce, the data will be gone too?

    Avatar: creativethailand
    creativethailand
    Participant
    June 8, 2015 at 07:50

    I have followed the instructions and updated everything. However, it did not help with the effects for Chrome for Parallax. Also, now has a new bug for firefox and IE for News & Update on home page. Please see same link.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 8, 2015 at 11:29

    Hello,

    Please provide us with FTP credentials (FTP host, FTP user, FTP password) in private content.

    Best regards,
    Jack Richardson.

    Avatar: creativethailand
    creativethailand
    Participant
    June 8, 2015 at 11:42

    Please see in private content.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 8, 2015 at 11:55

    Hello,

    You provided wp-admin panel credentials but we asked you to provide FTP login details to access your files on a server.

    Best regards,
    Jack Richardson.

    Avatar: creativethailand
    creativethailand
    Participant
    June 8, 2015 at 12:06

    Sorry misread… I have other stuff on there please be careful. I provided the path and information in the private content.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 8, 2015 at 19:06

    Hello,

    The problem in Firefox browser was caused by the code you used in “Raw HTML” element:

    <div class="slider-container  posts-count-gt1 posts-count-lt4">
    <h2 class="title"><span>NEW & UPDATE</span></h2>
    <a href="http://192.168.1.12/contrologic/news/" class="show-all-posts hidden-tablet hidden-phone">View more post</a>
    </div>

    I’ve removed it as well as Posts Grid element and added Posts Slider element instead.

    Concerning the image for parallax effect try to upload image in higher resolution.

    Best regards,
    Jack Richardson.

    Avatar: creativethailand
    creativethailand
    Participant
    June 9, 2015 at 01:30

    Thank you for your help. However, even when i tried a high resolution picture it does not solve the bug for Chrome for Parallax Effect. I tested with the theme picture as you can see on the home page again. Also I have tried adding a new one on another page and the same thing occurs.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 7, 2015 at 10:32

    Hello,

    Please take our apologies for the delay.
    Is your issue resolved with parallax effect?

    Best regards,
    Jack Richardson.

    Avatar: creativethailand
    creativethailand
    Participant
    January 20, 2016 at 05:10

    thank you this can be archived

    Avatar: stan
    Stan Russell
    Participant
    January 20, 2016 at 08:21

    Hello creativethailand,

    you are welcome!

    Regards,
    Stan Russell.

  • Viewing 26 results - 1 through 26 (of 26 total)

The issue related to '‘parallax demo not found’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.