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Parallax Image Sizes on ipad pro - by Su Flo

This topic has 7 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Su Flo

Su Flo

Participant

January 2, 2018 at 12:04

Dear Xstore,

We have a question regarding image sizes in the private content.

Hope you can help.

Kind Regards, Suzanne.

Please, contact administrator
for this information.

#180946 Copied

6 Answers

Olga Barlow

Support staff

January 2, 2018 at 15:03

Hello,

Checked your site and don’t see prolem on iPad

Regards

Please, contact administrator
for this information.

#180968 Copied

Su Flo

Participant

January 2, 2018 at 15:18

Hi Olga,

Thanks for the response. What size screen are you using? as the photos definitely do not work on the new apple ipad pro. On your screen shot, the nav bar items are on two lines so you must be looking at the wrong size.

Also, can you remove our company details from the forum and keep to the private content please.

Kind Regards, Su.

#180969 Copied

Olga Barlow

Support staff

January 3, 2018 at 12:23

Hello,

We don’t have iPad pro to test and we have tested on iPad (both portrait and landscape mode, you may check screenshots).
Also, I have checked using chrome tools (screenshot in private content area) and don’t see problems. Do you have the issue with iPad pro only and everything works fine with iPad?

Regards

Please, contact administrator
for this information.

#181076 Copied

Su Flo

Participant

January 15, 2018 at 19:21

Hi Rose,

Going back to this issue, we still have problems with the new ipad pro, plus another one as per the private content.

Please, contact administrator
for this information.

#181971 Copied

Olga Barlow

Support staff

January 18, 2018 at 09:54

Hello,

Ok, we’ll try to find the iPad pro to test your site because we can’t fix the problem if we don’t see it. iPad does not have this problem, so we need to check with the iPad pro.

I’ll inform you once we get any results.

Regards

#182194 Copied

Su Flo

Participant

January 18, 2018 at 20:00

Thanks Olga, will be great to know what you think.

Kind Regards, Su.

#182273 Copied
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