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Parallax Image – VC update - by carlatgallardo@gmail.com

This topic has 10 replies, 3 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

carlatgallardo@gmail.com

Participant

August 7, 2014 at 17:59

Hi, After I updated the theme and VC I am unable to figure out how to add/edit parallax images on pages. I referred to the documentation but it seems invalid with the update. Please advise, thank you.

#12029 Copied

9 Answers

Robert Hall

Support staff

August 8, 2014 at 06:45

Hello,

Have you selected all Content Types?
Navigate to Settings -> Visual Composer
Look at screenshot, please.

http://prntscr.com/49qpyy

Regards,
Robert Hall.

#12047 Copied

carlatgallardo@gmail.com

Participant

August 8, 2014 at 23:29

I didn’t have them selected, they are now. I still can’t figure out how to add new Parallax images.
Also, Parallax images show up on 1 of my pages that I did prior to this issue but they do not show up within the editor.

#12114 Copied

Robert Hall

Support staff

August 9, 2014 at 08:07

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#12118 Copied

carlatgallardo@gmail.com

Participant

August 9, 2014 at 18:32

to be more specific before the updates it was called ADD SECTION. That doesn’t exist as of now.

#12171 Copied

Robert Hall

Support staff

August 10, 2014 at 09:33

Sorry, but we need your credentials to look into this issue more deeply.

Regards,
Robert Hall.

#12181 Copied

carlatgallardo@gmail.com

Participant

August 10, 2014 at 19:36

I sent login credentials through the PC again. thanks

Please, contact administrator
for this information.

#12192 Copied

Robert Hall

Support staff

August 11, 2014 at 06:47

Hello,

You need to update your Legenda theme to v2.3 and Visual Composer to v4.3.1.

Regards,
Robert Hall.

#12205 Copied

carlatgallardo@gmail.com

Participant

August 11, 2014 at 17:30

thanks, i was wondering why i dont receive notices or messages on updates either through email or wordpress dashboard?

#12293 Copied

Eva Kemp

Support staff

August 11, 2014 at 19:58

Hello,

Sorry, but we don’t send emails when there are updates of our themes.
You can check it on the site http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
A new release date is always written on the right side:

Regards,
Eva Kemp.

#12310 Copied
Tagged: image, parallax, themes, update, woocommerce, wordpress
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