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Parallax & Slider Issue - by carlatgallardo@gmail.com

This topic has 14 replies, 6 voices, and was last updated 10 years, 7 months ago ago by Eva Kemp

carlatgallardo@gmail.com

Participant

April 7, 2014 at 17:35

Besides the padding and margin options in visual composer i cannot find anywhere to resize the Parallax effect. I don’t mind manually resizing in css but if i can avoid that i will do so. Let me also say i am using the E-commerce version. Secondly, i cannot seem to get the slider to appear how it does on the demo. It always seems to be misconfigured, could someone please advise on this. Thanks in advance for your support.

#975 Copied

13 Answers

Olga Barlow

Support staff

April 8, 2014 at 14:33

Hello,
1) You can add padding and margin for section see screenshot
2) Provide admin panel access in Private Content and I’ll try to help you.

#997 Copied

Delete126

Participant

April 10, 2014 at 05:48

After the update i have a abnormally Parallax effect, image shaking.
My website: http://www.agrocenter.ro/

Please, contact administrator
for this information.

#1079 Copied

Delete126

Participant

April 10, 2014 at 05:58

I checked with other browsers. The problem appears only in google chrome

#1080 Copied
Brian Johnson

Member

April 10, 2014 at 09:31
Hello, @Delete126

Put next code to custom.css file:
```
.page-wrapper{
 -webkit-transform: none;
    -moz-transform: none;
     -ms-transform: none;
      -o-transform: none;
         transform: none;
}
```
How to use custom.css file read here
#1086 Copied
carlatgallardo@gmail.com

Participant

April 10, 2014 at 15:30

this hasn’t fixed the issue. i have cloned all the settings and adding the custom.css. My parallax box still displays as half the size.

#1097 Copied

Delete126

Participant

April 10, 2014 at 20:16

Thx work fine naw
Thanks for your support.

#1107 Copied

Olga Barlow

Support staff

April 12, 2014 at 10:07

Hello, @carlatgallardo@gmail.com
Could you provide admin panel access and link to page where we’ll be able to see your issue? Seems I don’t understand your problem.

#1155 Copied

Nico313

Participant

April 14, 2014 at 14:29

.page-wrapper{
-webkit-transform: none;
-moz-transform: none;
-ms-transform: none;
-o-transform: none;
transform: none;
}

This is resolve the issue with chrome. Thanks

But, Parallax is not displayed with safari for windows : background image don’t appear.

#1217 Copied

Eva Kemp

Support staff

April 16, 2014 at 12:20

Hello,

The background image displays on Firefox and Chrome, the problem persists only on Safari for Windows. The reason is Safari for Windows is no longer supported. Try to use some other browser that is updated.

Regards

#1308 Copied

Nico313

Participant

April 16, 2014 at 12:31

Yes i always use chrome. I talk about this for ones who come to visit my site with safari for windows. I guess they are not legions.

Regards

#1309 Copied

Eva Kemp

Support staff

April 16, 2014 at 12:50

Sorry but unfortunately we are not able to fix this issue as we are not the developers of Safari browser. As I’ve said you before Safari for Windows isn’t supported any more.
Could you please provide us with the link where the background image isn’t displayed? For me it’s showing properly on Safari, except of the video background (and that can be caused by the non-supported version of browser).

Regards

#1312 Copied

Nico313

Participant

April 16, 2014 at 13:10

No problem. It’s just for you know.

Regards

#1320 Copied

Eva Kemp

Support staff

April 17, 2014 at 10:31

Thank you for the screenshot.
Could you please provide us with FTP and admin panel credentials to check if we are able to resolve this issue?

Regards

#1364 Copied
Tagged: issue, parallax, slider, themes, woocommerce, wordpress
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