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Part of the header menu covering the pop-up pages.

This topic has 10 replies, 2 voices, and was last updated 3 months, 2 weeks ago ago by Luca Rossi

Alzain

Participant

September 4, 2024 at 22:21

Hello, have a nice day.

On all pages of the site, if I go down a little, then click on the icon: cart – wishlist – compare
The lower part of the header covers some content..
A video and pictures of the problem have been attached

Thank You

Please, contact administrator
for this information.

#413080 Copied Theme version: 9.4.1

9 Answers

Luca Rossi

Support staff

September 5, 2024 at 08:55

Dear Alzain,

We hope this message finds you well.

We have updated the z-index of the specified container to 1, and preliminary checks indicate that the functionality has been restored successfully. You can view the changes here: https://prnt.sc/RidZVtUrrAPZ

Could you kindly verify the adjustments at your earliest convenience?

Best regards,
The 8Theme Team

#413108 Copied

Alzain

Participant

September 5, 2024 at 22:12

Thank you ..
The main problem has been solved

But another problem appeared …
1- When hovering the mouse over the list (All Categories) in the header .. The list of categories and the entire page appear in dark color .> (See Video 1)

While previously when hovering the mouse over the list (All Categories) in the header .. The list of categories appeared in light color and the page background in dark color.> (See Video 2)

I tried to modify the z-index of the specified container to 0
The list problem was solved but the main problem returned (covering )

When I set the z-index of the specified container to 1 / and removed the Overlay on hover option, I find the following:
1- The covering problem is solved
2- The list and the entire page appear in the basic color (light).> (Se Video 3)

What is required is:
Keep the covering solution + that when you hover the mouse over the list (All Categories) in the header .. the list of categories appears in a light color and the page background in a dark color.> (Same Video 2)

Please contact administrator
for this information.

#413213 Copied

Luca Rossi

Support staff

September 6, 2024 at 05:18

Hi @Alzain,

It seems the SSL issue now: https://prnt.sc/afUUoPRnAXbD

Could you please double check?

Thank you!

#413221 Copied

Alzain

Participant

September 6, 2024 at 05:31

Hello, you can try now.

#413222 Copied

Luca Rossi

Support staff

September 6, 2024 at 09:39

Dear @Alzain,

We hope this message finds you well.

We are pleased to inform you that the necessary updates have been completed successfully. You can review the changes at the following link: [https://www.awesomescreenshot.com/video/31250783?key=4f53da2bdc8ec6c96afa622cef0d6644](https://www.awesomescreenshot.com/video/31250783?key=4f53da2bdc8ec6c96afa622cef0d6644).

Could you kindly verify the modifications at your earliest convenience?

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#413262 Copied

Alzain

Participant

September 6, 2024 at 22:51

Hello Luca Rossi
Thank you, the previous problem has been solved, but another problem has showing on the phone

When clicking on the menu .. the appears search box + compar icon + favorites icon + cart icon, on the menu content .. the problem has been explained with a video and pictures in private

Please contact administrator
for this information.

#413391 Copied

Luca Rossi

Support staff

September 7, 2024 at 14:24

Hi @Alzain,

The issue has been resolved.

Could you please check again?

Thank you!

#413464 Copied

Alzain

Participant

September 7, 2024 at 14:49

Hi ..
The search has disappeared. But the icons are still visible. They hide the menu content.
See attached image

Files is visible for topic creator and
support staff only.

#413468 Copied

Luca Rossi

Support staff

September 9, 2024 at 04:40

Hi @Alzain,

Could you please check again: https://prnt.sc/WhjyBW6EJx2H?

Thank you!

#413593 Copied
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