Part of the header menu covering the pop-up pages.

This topic has 10 replies, 2 voices, and was last updated 1 weeks, 4 days ago ago by Luca Rossi

  • Avatar: Alzain
    Alzain
    Participant
    September 4, 2024 at 22:21

    Hello, have a nice day.

    On all pages of the site, if I go down a little, then click on the icon: cart – wishlist – compare
    The lower part of the header covers some content..
    A video and pictures of the problem have been attached

    Thank You

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    September 5, 2024 at 08:55

    Dear Alzain,

    We hope this message finds you well.

    We have updated the z-index of the specified container to 1, and preliminary checks indicate that the functionality has been restored successfully. You can view the changes here: https://prnt.sc/RidZVtUrrAPZ

    Could you kindly verify the adjustments at your earliest convenience?

    Best regards,
    The 8Theme Team

    Avatar: Alzain
    Alzain
    Participant
    September 5, 2024 at 22:12

    Thank you ..
    The main problem has been solved

    But another problem appeared …
    1- When hovering the mouse over the list (All Categories) in the header .. The list of categories and the entire page appear in dark color .> (See Video 1)

    While previously when hovering the mouse over the list (All Categories) in the header .. The list of categories appeared in light color and the page background in dark color.> (See Video 2)

    I tried to modify the z-index of the specified container to 0
    The list problem was solved but the main problem returned (covering )

    When I set the z-index of the specified container to 1 / and removed the Overlay on hover option, I find the following:
    1- The covering problem is solved
    2- The list and the entire page appear in the basic color (light).> (Se Video 3)

    What is required is:
    Keep the covering solution + that when you hover the mouse over the list (All Categories) in the header .. the list of categories appears in a light color and the page background in a dark color.> (Same Video 2)

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    September 6, 2024 at 05:18

    Hi @Alzain,

    It seems the SSL issue now: https://prnt.sc/afUUoPRnAXbD

    Could you please double check?

    Thank you!

    Avatar: Alzain
    Alzain
    Participant
    September 6, 2024 at 05:31

    Hello, you can try now.

    Avatar: Justin
    Luca Rossi
    Support staff
    September 6, 2024 at 09:39

    Dear @Alzain,

    We hope this message finds you well.

    We are pleased to inform you that the necessary updates have been completed successfully. You can review the changes at the following link: [https://www.awesomescreenshot.com/video/31250783?key=4f53da2bdc8ec6c96afa622cef0d6644](https://www.awesomescreenshot.com/video/31250783?key=4f53da2bdc8ec6c96afa622cef0d6644).

    Could you kindly verify the modifications at your earliest convenience?

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Alzain
    Alzain
    Participant
    September 6, 2024 at 22:51

    Hello Luca Rossi
    Thank you, the previous problem has been solved, but another problem has showing on the phone

    When clicking on the menu .. the appears search box + compar icon + favorites icon + cart icon, on the menu content .. the problem has been explained with a video and pictures in private

    Content is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    September 7, 2024 at 14:24

    Hi @Alzain,

    The issue has been resolved.

    Could you please check again?

    Thank you!

    Avatar: Alzain
    Alzain
    Participant
    September 7, 2024 at 14:49

    Hi ..
    The search has disappeared. But the icons are still visible. They hide the menu content.
    See attached image

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    September 9, 2024 at 04:40

    Hi @Alzain,

    Could you please check again: https://prnt.sc/WhjyBW6EJx2H?

    Thank you!

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