Parts of the theme not translated - by Rick

This topic has 9 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Rose Tyler

  • Avatar: Rick
    Rick
    Participant
    December 17, 2019 at 14:53

    Some parts of the theme are not translated into Dutch. I checked in Loco translate and in Woocommerce the translation are present. Even in the XStore translation files the translations are present but are not displayed on the website. For example the Cart. There is ‘remove’, when a product is added, not translated into dutch. Even Return to shop, Enter promotional code and payment security are not translated. Proceed to checkout is an example of a sentence that is translated correctly on the same page. There seems something wrong with the theme. Because when I enable the default WordPress theme, twenty twenty, everything is translated as it should be.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 17, 2019 at 15:33

    Hello,

    1) Seems your translation files were not updated and after Sync some strings are still missing http://prntscr.com/qc2y2b

    2) Some header elements like search could be translated from the header builder http://prntscr.com/qc33q3

    Regards

    Avatar: Rick
    Rick
    Participant
    December 17, 2019 at 15:54

    I see much let translations as before. The translations which are missing were filled in when I initially installed the theme. Even in the out of the box translation there are more translations available then after the sync you did.
    Even now there are translation in loco which are not displayed in the theme. For example: ‘Your shopping cart is empty’.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 17, 2019 at 17:11

    Hello,

    Because before sync you had around 1000 strings but now 1600+. Some strings were moved to XStore Core plugin (Loco Translate > Plugins > XStore core) and new strings were added.
    To translate empty cart content go to Theme Options > WooCommerce > Shop > Empty cart content. Let me know what other strings from the frontend are missing?

    Regards

    Avatar: Rick
    Rick
    Participant
    January 28, 2020 at 23:57

    Hi Olga,

    The Empty cart page is translated with the option you said. Thank you very much for that!
    I’ve found some other words that are not translated.
    On the ‘Winkel’ page there are the words ‘Categories’ and ‘select options’. These words are translated according to Loco Translate but not displayed at the front-end.
    Thank you in advance for the help.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2020 at 08:29

    Hello,

    You’re welcome!
    1) http://prntscr.com/qudh8b > http://prntscr.com/qudhbs
    2) Please provide temporary FTP access.

    Regards

    Avatar: Rick
    Rick
    Participant
    January 29, 2020 at 14:04

    Hi Rose,

    Stupid from me that I didn’t saw that.
    The FTP information is provided in the private content area. Can you tell me afterwards what the issue was?
    I saw that even after completing an order there is also some text not translated -> https://prnt.sc/quj6pt

    Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 29, 2020 at 14:36

    Hello,

    Problem related to third-party plugin that you use WooCommerce Custom Product Addons, plugin authors did not include that test to translation file http://prntscr.com/qujoeh
    Contact plugin author to fix the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2020 at 14:43

    2) To translate these strings https://prnt.sc/quj6pt , go to Loco translate > Themes > XStore

    Regards

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