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Password protected pages are not working

This topic has 2 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson

jamiedesigns

Participant

July 17, 2015 at 01:20

Hi,
I’ve created a password protected page here:

http://lockethair.com/instructional-video/

With a password of: 2015

nothing seems to happen when I enter in the password.

#75646 Copied Theme version: V2.6 WooCommerce version: 2.3.11

1 Answer

Jack Richardson

Support staff

July 17, 2015 at 08:10

Hello,

Try to disable all 3rd-party plugins and after check if password protected page works.
Also check if problem persists with default WordPress theme: WP Dashboard > Appearance > Themes. If yes then you need to contact WP support or find a solution on their forum.

Best regards,
Jack Richardson.

#75661 Copied
Tagged: error solutions, password protection, secure pages, templates, troubleshooting, woocommerce, wordpress
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