Password requested twice in Checkout - by umano

This topic has 6 replies, 3 voices, and was last updated 10 years, 8 months ago ago by Olga Barlow

  • Avatar: umano
    umano
    Participant
    April 9, 2014 at 17:04

    Hello I have problems in checkout page. I am not allowing guest checkout and I do not use accordion checkout.

    The password input field is asked twice, one time before the shipping fields and one after the shipping fields.

    If i use accordion everything is fine.
    I have idstore, wordpress, wpml and woocommerce updated to the latest version

    Thank you
    Umano

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2014 at 14:00

    Hello,
    Please, provide WP admin panel and FTP accesses in Private Content.

    Regards

    Avatar: umano
    umano
    Participant
    April 16, 2014 at 13:03

    As requested

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 18, 2014 at 09:58

    Hello,

    We’ve fixed the bug on the checkout page.
    Please check if everything is fine now. Let us know if more help is needed.

    Regards,
    Eva Kemp.

    Avatar: umano
    umano
    Participant
    April 18, 2014 at 13:42

    Thank you, it works, sorry if I asked to you but I didn’t know which was the field to remove between the two.

    I see you modified form-billing.php in /woocommerce in theme’s folder, this is the only file you have modified or there are others? I am asking it for future updates of the theme and because I would like to tweak a bit your checkout page.

    Thank you!
    Umano

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 18, 2014 at 13:51

    Hello,
    Yes, we modified only form-billing.php file, we’ll also include this fix in our update.
    If you plan to do any css changes place them in custom.css to be able to update theme in future. All php changes do in child theme!

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The issue related to '‘Password requested twice in Checkout’' has been successfully resolved, and the topic is now closed for further responses

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