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Patcher doesn’t get installed. Same notification keeps popping up

This topic has 4 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Luca Rossi

Rhett

Participant

June 8, 2024 at 16:38

Please check the attached pictures and note the time at the bottom right.
This patcher has been “applied” several times. However it always repeats.

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support staff only.

#398756 Copied Theme version: 9.3.11

3 Answers

Luca Rossi

Support staff

June 9, 2024 at 07:20

Dear Rhett,

We hope this message finds you well. We would like to inform you that the patcher needs to be applied only once. Please note that there may be instances where the patcher does not disappear immediately after successful application.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#398791 Copied

Rhett

Participant

June 9, 2024 at 14:34

Dear @Luca Rossi

Ok. Then I just ignore it.

I uploaded it to a temporary site: staging.sensutoys.com. Please have a look. In private content area, it’s the login credentials.

I did a speed test. It’s not very good, especially on mobile. Please help check what I can do further. No CDN yet. The site is on chemicloud, so I use litespeed.

I edit the product description in elementor, but the editor load speed is frustrating. Please help check.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#398815 Copied

Luca Rossi

Support staff

June 10, 2024 at 09:45

Hi @Rhett,

General site speed depends on many factors – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ , not just on the theme, but our theme is fully optimized.
Google Pagespeed (and now GTmetrix) scores with 20-50 points for mobile performance for 99% of websites built with WordPress.

We don’t have a deal with the personal site optimization, unfortunately – https://themeforest.net/page/item_support_policy

You can send a request for an additional service – https://prnt.sc/R4u4YTxxKOdI https://www.8theme.com/forums/xstore-wordpress-support-forum/

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#398903 Copied
Tagged: fix patcher installation wordpress, notification error wordpress, patcher installation issues, troubleshoot woocommerce patcher, woocommerce patcher problems, wordpress woocommerce themes
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