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Payment buttons are not appearing as the settings reflect

This topic has 4 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Jack Richardson

Safe Desires

Participant

March 13, 2025 at 23:20

For some reason, there are 2 Google Pay buttons (the square one should not be there) and I am also expecting to see a PayPal button.

How do I change the settings to have the Link button look rounded and the same size as the other buttons?

On the checkout page, only PayPal and Cards and Credit Cards show up as payment options. Should Google/Apple Pay and Link be listed here? Why are there two card payment options shown?

Please, contact administrator
for this information.

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#437271 Copied Theme version: 9.4.8

3 Answers

Rose Tyler

Support staff

March 14, 2025 at 08:25

Hello, Safe Desires,

Thank you for reaching out to us.

Kindly verify the credentials you have provided and ensure they are correct – https://prnt.sc/8n2-YKCLEMo-

Warm Regards,
The 8Theme Team

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Safe Desires

Participant

March 14, 2025 at 19:59

see private content

Please contact administrator
for this information.

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Jack Richardson

Support staff

March 17, 2025 at 08:38

Dear @Safe Desires,

We have reviewed the issue and found that it is related to the configuration of WooCommerce Payments (please refer to the following screenshot: https://prnt.sc/h8daZlm9D5JK). We kindly recommend that you double-check the payment settings, as this matter is not related to our theme support.

If you require further assistance, we suggest reaching out to WooCommerce Support (https://wordpress.org/support/plugin/woocommerce/) by submitting your inquiry there.

Additionally, we have noticed potential conflicts between similar payment methods enabled in different plugins (please see: https://prnt.sc/Wuh1wFV788sF).

Please note that our support is limited to our theme, and we do not provide assistance for third-party plugins.

Thank you for your understanding.

Best regards,
Jack Richardson
8Theme Team

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