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Payment Gateway Based Fees and Discounts plugin cannot work in checkout page theme conflict

This topic has 6 replies, 2 voices, and was last updated 3 weeks, 2 days ago ago by Tony Rodriguez

dressfaktory

Participant

October 25, 2024 at 18:51

i am install and fized this plugin but not showing in checkout page any theme conflict

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#420528 Copied Theme version: 9.4.3

5 Answers

Tony Rodriguez

Support staff

October 26, 2024 at 05:49

Hello, @dressfaktory,

Thank you for contacting us and for using XStore.

1/ Please check how it works when no XStore theme is activated, but a default WooCommerce theme – Storefront (Appearance > Themes).
Let us know the results of the tests.

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.
We recommend that you reach out to your hosting provider to review the server mail log. Additionally, it would be prudent to contact WooCommerce plugin support concurrently for further assistance – https://wordpress.org/support/plugin/woocommerce/

Best regards,
8Theme’s Team

#420542 Copied

dressfaktory

Participant

October 31, 2024 at 13:39

1. Single product page showing bullet points plz fix this we don’t need bullet points it’s ugly

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#421163 Copied

Tony Rodriguez

Support staff

October 31, 2024 at 14:07

Hello, @dressfaktory,

The issue you mentioned appears to be related to the short description of the product. Kindly edit the product, modify the short description, and remove any bullet points as per your requirements. Once updated, the changes should reflect accordingly.

We trust this will resolve the issue.

For future concerns, we kindly request that you create a new topic for each issue to ensure a prompt and efficient response, and to avoid any confusion.

Thank you for your understanding.

Best regards,
8Theme Team

#421168 Copied

dressfaktory

Participant

October 31, 2024 at 15:17

1. i attached the screenshot in mobile device single product image gallery not properly showing

2. i am trying to update pro elements plugin its does not update
also automatically site will be showing error

please check

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#421188 Copied

Tony Rodriguez

Support staff

November 1, 2024 at 05:00

Hello, @dressfaktory,

Thank you for your prompt response.

To ensure efficient support and avoid any confusion, we kindly request that you create a new topic for any new issues on our support forum. This will help us provide you with timely and effective assistance.

We are currently unable to access your website’s backend. Could you please verify the wp-admin URL you have provided? Additionally, we would appreciate it if you could share valid wp-admin access credentials in the private content area of the new topic, so we can investigate the issue and assist you further.

Thank you for your cooperation.

Best regards,
8Theme Support Team

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