Return to previous page

Payment method not displaying on the checkout page

This topic has 4 replies, 2 voices, and was last updated 3 months ago ago by Tony Rodriguez

Yitzhak

Participant

August 19, 2024 at 10:17

Hi,
Payment method not displaying on the checkout page kindly assist asap.

Thank you.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#410700 Copied Theme version: 9.3.17

3 Answers

Tony Rodriguez

Support staff

August 19, 2024 at 11:51

Hello, @Yitzhak,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We would like to inform you that the functionality for the payment method is facilitated through the WooCommerce plugin. For detailed instructions on configuring your payment settings, we kindly ask you to refer to the official WooCommerce documentation. You can access it directly through the following link: (https://woocommerce.com/document/configuring-woocommerce-settings/#payments).

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#410711 Copied

Yitzhak

Participant

August 19, 2024 at 12:02

I have and now its proceeding to make an order but there an error when i want to complete to make an order.

Files is visible for topic creator and
support staff only.

#410713 Copied

Tony Rodriguez

Support staff

August 19, 2024 at 13:38

Hello, @Yitzhak,

Thank you for your response.

– Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme. Let us know the result.

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

– Go to WooCommerce > Settings > Payments >enable 2 default payments “Cash on delivery” and “Check payments” > check the ordering after that. In case the problem persists, We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#410723 Copied
Tagged: checkout page issues, fix woocommerce checkout, payment methods wordpress, woocommerce payment display, woocommerce themes, wordpress checkout solutions, wordpress payment methods
Viewing 4 results - 1 through 4 (of 4 total)