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Payment problem – Checkout.fi plugin

This topic has 4 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

DylansTrading

Participant

October 2, 2015 at 10:30

Hello and greetings from Finland.

Now that I’ve finally started to get orders, my payments are not coming through.

Step by step:

Customer chooses products – goes to cart – fill in address and accepts the terms – chooses the payment method – selects one and get redirected to address without https:// ?

For example Svea payment:

Please, contact administrator
for this information.

#90977 Copied Theme version: 2.9 WooCommerce version: 2.4.7

3 Answers

Eva Kemp

Participant

October 2, 2015 at 12:09

Hello,

As I see you’re using 3rd-party plugin for payment.
Please take our apologies but we don’t provide support for 3rd-party extensions.
You have to contact the plugin author.

Regards,
Eva Kemp.

#91030 Copied

DylansTrading

Participant

October 3, 2015 at 11:58

Hello Eva,

Thank you for your reply.

I did contact to the 3rd party plugin author. Woothemes and checkout.fi.
They have been taking care of the situation for two months now and both said the problem is in the theme and I should contact to your support.

#91181 Copied

Eva Kemp

Participant

October 5, 2015 at 18:15

Hello,

Please take our apologies but we don’t provide support for 3rd-party extensions.
We don’t guarantee full compatibility of 3rd-party plugins with the theme.

We’re sorry for inconveniences.

Regards,
Eva Kemp.

#91481 Copied
Tagged: checkout.fi, payment, plugin, templates, woocommerce, wordpress
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