Payment test failure in woocommerce for test mode

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: latishac
    latishac
    Participant
    June 28, 2023 at 06:18

    I set up test mode in “Woocommerce-Payments-General-Test mode” and ticked the “enable test mode”, and when I try to place an order on my website, in check out page it says “Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.”

    Please see the screenshot in the private segment

    What setup should I toggle in order to proceed with the payment test?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 28, 2023 at 10:52

    Hello, Latishac,

    Thank you for contacting us and for using XStore.

    Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.
    If you get the same with the Storefront activated, you need to contact support of the WooComerce plugin, because the situation is independent of our theme – https://wordpress.org/support/plugin/woocommerce/

    Kind Regards,
    8theme team

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