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Paypal Item Price - by AAWebZA - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

AAWebZA

Participant

October 20, 2015 at 08:45

Hi Support

for some reason, paypal is not working on my site..
the product item price is no loaded after going > checkout with paypal

really urgent and i have no idea what it could be

thank you, logins to my wordpress are in private content

Please, contact administrator
for this information.

#94982 Copied Theme version: 2.2 WooCommerce version: 2.4.7

7 Answers

Eva Kemp

Support staff

October 20, 2015 at 09:43

Hello,

Please show us a screenshot of your problem.

Thank you.
Regards,
Eva Kemp.

#94998 Copied

AAWebZA

Participant

October 20, 2015 at 10:09

here you go

https://drive.google.com/open?id=0B-HYL7j-IcHaLWoxVm5FQmdMX0U

thanks

#95007 Copied Theme version: 2.2 WooCommerce version: 2.4.7

Eva Kemp

Support staff

October 20, 2015 at 11:52

Hello,

We can’t view your screenshot. The access is restricted.

Regards,
Eva Kemp.

#95052 Copied

AAWebZA

Participant

October 20, 2015 at 12:12

please. try this

http://www.aaweb.co.za/images/Capture.PNG

#95059 Copied Theme version: 2.2 WooCommerce version: 2.4.7

Jack Richardson

Support staff

October 20, 2015 at 13:07

Hello,

Please take our apologies but this issue is related to Woocommerce configuration. You have to contact their support. Also check if the problem persists with default WordPress theme Twenty Fifteen.

Thank you.

Best regards,
Jack Richardson.

#95083 Copied

AAWebZA

Participant

October 20, 2015 at 13:19

Hi Jack

if i activate the twenty fifteen theme it works perfectly..

funny thing,. it worked on the version 2.1 of the royal theme, then after the upgrade to version 2.2 of the theme it stopped working so, it must be something in the theme ..

this is super urgent, and thank you for the efforts!

kind regards

Derek

#95085 Copied Theme version: 2.2 WooCommerce version: 2.4.7

Eva Kemp

Support staff

October 20, 2015 at 13:21

Hello,

Please update the theme to the latest version 2.3.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#95086 Copied
Tagged: item, payment, paypal, price, themes, woocommerce, wordpress
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