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PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

This topic has 2 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Tony Rodriguez

Tạ Xuân Thanh

Participant

December 27, 2023 at 12:39

Hello support team,
I cannot upgrade the interface to version 9.2.5
Please help me check

#377799 Copied Theme version: 9.2.3

1 Answer

Tony Rodriguez

Support staff

December 27, 2023 at 13:31

Hello, @Tạ Xuân Thanh,

Thank you for reaching out to us.

For guidance on updating the theme, please consult our detailed theme documentation at the following link: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/.

Should you encounter the “PCLZIP_ERR_BAD_FORMAT” error, we have provided specific instructions to address this issue in our documentation, which can be found here: https://www.8theme.com/documentation/documentation/troubleshooting/troubleshooting-pclziperrbadformat-10-during-theme-core-plugin-update/.

If the problem persists after following the provided documentation, we kindly request that you submit your site’s WordPress Admin URL, login credentials, and FTP login information in the private content section of this topic. This will enable us to investigate the issue directly on your site and offer the necessary assistance.

We appreciate your cooperation and look forward to resolving your concerns promptly.

Warm regards,
The 8Theme Team

#377801 Copied
Tagged: end of central dir record signature, fixing wordpress template issues, pclzip_err_bad_format solutions, resolve woocommerce template errors, wordpress woocommerce templates errors
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