Permalink Structure issue when activated xstore theme.

This topic has 6 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Ahmed
    Ahmed
    Participant
    June 27, 2024 at 10:55

    Dear Team,

    Our website was already live before switching to Xstore theme.

    The issue that we are facing is that the Permalink structure has entirely changed.

    After activating the theme, the structure is just the product name or category name.

    Before we had structure as /parent-category/child-category for woocommerce product categories.

    Can you look into it and provide a resolution for the same?

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2024 at 12:35

    Dear Ahmed,

    We hope this message finds you well.
    Could you please verify how the default WooCommerce theme, Storefront, functions when activated? Our theme should not affect the structure of the permalinks. If you observe the same results using the Storefront theme, we would recommend that you contact WooCommerce support for further assistance – https://wordpress.org/support/plugin/woocommerce/

    Thank you for your cooperation.

    Best regards,
    8Theme’s Team

    Avatar: Ahmed
    Ahmed
    Participant
    June 27, 2024 at 12:56

    I can do that but instead can you share me the settings to be done to achieve the same structure as earlier?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2024 at 13:38

    Dear Ahmed,

    Thank you for your prompt response.

    We can only share WooCommerce documentation – https://woocommerce.com/document/permalinks/

    Best regards,
    8Theme’s Team

    Avatar: Ahmed
    Ahmed
    Participant
    June 29, 2024 at 15:14

    Okay thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2024 at 15:43

    Dear Ahmed,

    Thank you for your understanding and cooperation.

    Best regards,
    8Theme’s Team

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