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Permalinks does not work properly for Portfolio posts

This topic has 5 replies, 3 voices, and was last updated 5 years, 7 months ago ago by Olga Barlow

Amy

Participant

April 4, 2019 at 21:46

Hi,
I updated the permalinks of

Portfolio base -> services
Portfolio category base -> services category

But after save, in the services page https://bit.ly/2YOz6yJ , It sometimes works and suddenly stop working,

P.S This does not work, even with default Portfolio base & Portfolio category base.

Can you investigate and let me know

Please, contact administrator
for this information.

#212025 Copied Theme version: 5.1.6.1 WooCommerce version: 3.5.7

4 Answers

Rose Tyler

Support staff

April 5, 2019 at 14:42

Hello,

Thanks for using our theme.
I’ve checked your site and do not see the problem. Could you please describe in more detail the desired result for better understanding what exactly is wrong?
You can use such screenshot maker as Lightshot https://prnt.sc/

Regards

#212042 Copied

Amy

Participant

April 5, 2019 at 17:39

Hi,

My permalinks settings are below,
https://prnt.sc/n80g6y

The items in the services page sometimes work and other times show me 404 error.
It is strange that, after an update in permalinks, it works for a few mins and after 5 mins during testing of other items under services suddenly stops working.
services page link is https://bit.ly/2YOz6yJ

Please visit the services page and check by clicking on those items to see how they behave.

I have even attached credentials in the private content area, in my first post in the same thread.

Thanks
Amy

#212044 Copied

Olga Barlow

Support staff

April 8, 2019 at 13:22

Hello,

Strange random problem.
We have passed your problem to our developers and inform you once we get the answer from them.

Regards

#212157 Copied

Olga Barlow

Support staff

April 9, 2019 at 18:16

Hello,

Could you, please, check if you have any errors in server error logs and provide them? Because we can’t find what causes issue with the portfolio projects and don’t see problem with theme code.

Also, we found some redirect when we want to go to project links https://gyazo.com/b50a3ea51449a6206d98c7d1ffa8f65d
Link is changed and we get 404 page because it’s incorrect.

Regards

#212237 Copied
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