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Photo slider in fullwidth imagen product

This topic has 6 replies, 3 voices, and was last updated 4 years ago ago by Rose Tyler

Rusticos Toledo

Participant

October 30, 2020 at 10:49

Hello.

I have put the product model with fullwidth image, and in the first 2 photos the zoom does not work for me.
The next and previous arrows do not appear either.

Can you help me?

#257028 Copied Theme version: 7.0.2

5 Answers

Olga Barlow

Support staff

October 30, 2020 at 12:33

Hello,

Provide us with a link to the mentioned product and also temporary WP Dashboard access. We’ll check and help you.

Regards

#257049 Copied

Rusticos Toledo

Participant

October 30, 2020 at 12:58

Hello!

In the private area, I send you the access data.

Thank you!

Please contact administrator
for this information.

#257057 Copied

Olga Barlow

Support staff

October 30, 2020 at 16:12

Hello,

We have fixed the issue with the Lightbox, check now.
To fix the issue with the arrows provide us with FTP access to your site. We need to check it in more detail and probably make some code fixes.

Regards

#257101 Copied

Rusticos Toledo

Participant

October 30, 2020 at 17:53

Thankyou!! but the zoom (not lightbox) in the first 2 photos I think still does not work. I don’t know if it will be because of the size of the photos?

As for the ftp access, I pass it to you in the private area.

Thank you very much for the help!

Please contact administrator
for this information.

#257122 Copied

Rose Tyler

Support staff

October 31, 2020 at 10:25

Hello,

Please check FTP credentials – https://prnt.sc/vamf3x

Regards

#257168 Copied
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