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PHP Error – “callbacks.php on line 3179”

This topic has 8 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Andrew Mitchell

Annabel

Participant

December 18, 2024 at 18:18

Hello,

I am encountering an issue with the XStore core plugin. On product pages, a PHP warning or error appears related to the following file:

File path:
wp-content/plugins/et-core-plugin/app/models/customizer/theme-options/global/callbacks.php
Line: 3179

Could you please provide guidance or an update to resolve this issue?

Thank you for your assistance!

Please, contact administrator
for this information.

#427997 Copied Theme version: 9.4.6

7 Answers

Rose Tyler

Support staff

December 19, 2024 at 08:08

Hello,

Thank you for reaching out to us.

Please provide us with FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

#428034 Copied

Annabel

Participant

December 19, 2024 at 09:41

Hello

Here are the FTP access

Thanks

Please contact administrator
for this information.

#428053 Copied

Annabel

Participant

December 19, 2024 at 13:20

Have you been able to take a look? This bug is very annoying just a few days before Christmas and the holidays.
Thank you.

#428072 Copied

Annabel

Participant

December 19, 2024 at 15:16

Could you please reply as my client is following up and awaiting a response?
Thank you.

#428084 Copied

Andrew Mitchell

Support staff

December 19, 2024 at 18:03

Hello, Annabel,

Thank you for reaching out and providing access. We have resolved the issue, and kindly ask you to verify the fix on your end. Please note that this fix will also be included in the next theme update.

Best regards,
8Theme Team

#428112 Copied

Annabel

Participant

December 20, 2024 at 11:19

Hello,

I confirm that the issue has been resolved, thank you.

#428174 Copied

Andrew Mitchell

Support staff

December 20, 2024 at 11:19

Dear Annabel,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#428175 Copied
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