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Php error is coming after new update of xstore theme to 9.1

This topic has 12 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

Lotshop.pk

Participant

April 3, 2023 at 18:10

i am getting this error after updating my xstore theme to 9.1 and xstore core to 5.1.
wp-content/plugins/et-core-plugin/app/controllers/elementor/general/banner-carousel.php:285
count()
wp-content/plugins/et-core-plugin/app/controllers/elementor/general/banner-carousel.php:285
ETC\A\C\E\G\Banner_Carousel->render()
wp-content/plugins/elementor/includes/base/controls-stack.php:2268
Elementor\Controls_Stack->render_by_mode()
wp-content/plugins/elementor/includes/base/widget-base.php:609
Elementor\Widget_Base->render_content()
wp-content/plugins/elementor/includes/base/widget-base.php:750
Elementor\Widget_Base->print_content()
wp-content/plugins/elementor/includes/base/element-base.php:449
Elementor\Element_Base->print_element()
wp-content/plugins/elementor/includes/base/element-base.php:1354
Elementor\Element_Base->print_content()
wp-content/plugins/elementor/includes/base/element-base.php:449
Elementor\Element_Base->print_element()
wp-content/plugins/elementor/includes/base/element-base.php:1354
Elementor\Element_Base->print_content()
wp-content/plugins/elementor/includes/base/element-base.php:449
Elementor\Element_Base->print_element()
wp-content/plugins/elementor/core/base/document.php:1680
Elementor\C\B\Document->print_elements()
wp-content/plugins/elementor/core/base/document.php:1106
Elementor\C\B\Document->print_elements_with_wrapper()
wp-content/plugins/elementor/includes/frontend.php:1179
Elementor\Frontend->get_builder_content()
wp-content/plugins/elementor/includes/frontend.php:1074
Elementor\Frontend->apply_builder_in_content()
wp-includes/class-wp-hook.php:308
apply_filters(‘the_content’)
wp-includes/post-template.php:255
the_content()
wp-content/themes/xstore/page.php:53

#352150 Copied Theme version: 9.1 WooCommerce version: 7.5.1

11 Answers

Rose Tyler

Support staff

April 4, 2023 at 07:14

Hello, Lotshop.pk,

Thank you for contacting us and for using XStore.

Please provide URL of your site, temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#352177 Copied

Lotshop.pk

Participant

April 4, 2023 at 07:55

plz also check how we can improve our site performance.

Please contact administrator
for this information.

#352189 Copied
Rose Tyler

Support staff

April 4, 2023 at 08:29
Hello, Lotshop.pk,

We can’t connect FTP:
```
Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Failed to retrieve directory listing
```
Please try to connect to FTP using FileZilla by yourself.
What FTP host and port can we use?
Is there a restriction by IP or something else?

Kind Regards,
8theme team
#352194 Copied
Lotshop.pk

Participant

April 4, 2023 at 08:39

try this credentails

Please contact administrator
for this information.

#352197 Copied

Rose Tyler

Support staff

April 4, 2023 at 09:58

Hello, Lotshop.pk,

You may apply a patch on any of your websites with the latest version of XStore theme by doing the next steps:
1/ Go to Dashboard -> XStore Control Panel -> Patcher
2/ Choose the Patch ID (#918895) you would like to apply (or choose Apply all patches)

Note: If you don’t see available patches you may click the “Refresh patches” button to force check all available patches (the list of patches is cached for 1 day on client’s website to prevent infinite requests to the server for checking new ones)

Kind Regards,
8theme team

#352233 Copied

Lotshop.pk

Participant

April 4, 2023 at 10:11

thanks it’s resolved.

i am also getting php notice. can you check it plzz

Notice Undefined index: compare_off_canvas 1
wp-content/plugins/et-core-plugin/app/models/customizer/templates/header/parts/compare.php:135
Plugin: et-core-plugin
Notice Undefined index: etheme_mini_compare_content_type 1
wp-content/plugins/et-core-plugin/app/models/customizer/templates/header/parts/compare.php:142
Plugin: et-core-plugin

#352238 Copied

Rose Tyler

Support staff

April 4, 2023 at 12:06

Hello, Lotshop.pk,

Please check now.

On your website we made fixes in et-core-plugin/app/models/customizer/templates/header/parts/compare.php
Also, it will be fixed in the next theme update!

Those notices could be just ignored by disabling wp_debug on other sites if you have any else.

Kind Regards,
8theme team

#352253 Copied

Lotshop.pk

Participant

April 4, 2023 at 12:37

thanks, lot for doing this.

this is causing a heavy load on server on the homepage

Request URL: https://lotshop.pk/home/customer/www/hazrato3.sg-host.com/public_html/wp-content/fonts/lato/S6uyw4BMUTPHjx4wWCWtFCc.woff
Request Method: GET
Status Code: 404
Remote Address: 172.66.40.175:443
Referrer Policy: strict-origin-when-cross-origin

The below error is causing errors on product pages.

S6uyw4BMUTPHjx4wWCWtFCc.woff
Request URL: https://lotshop.pk/home/customer/www/hazrato3.sg-host.com/public_html/wp-content/fonts/lato/S6uyw4BMUTPHjx4wWCWtFCc.woff
Request Method: GET
Status Code: 404
Remote Address: 172.66.40.175:443
Referrer Policy: strict-origin-when-cross-origin

KFOmCnqEu92Fr1Mu7GxMKTU1Kvnz.woff
Request URL: https://lotshop.pk/home/customer/www/hazrato3.sg-host.com/public_html/wp-content/fonts/roboto/KFOmCnqEu92Fr1Mu7GxMKTU1Kvnz.woff
Request Method: GET
Status Code: 404
Remote Address: 172.66.40.175:443
Referrer Policy: strict-origin-when-cross-origin

KFOlCnqEu92Fr1MmEU9fBBc-AMP6lQ.woff
Request URL: https://lotshop.pk/home/customer/www/hazrato3.sg-host.com/public_html/wp-content/fonts/roboto/KFOlCnqEu92Fr1MmEU9fBBc-AMP6lQ.woff
Request Method: GET
Status Code: 404
Remote Address: 172.66.40.175:443
Referrer Policy: strict-origin-when-cross-origin

KFOlCnqEu92Fr1MmWUlfBBc-AMP6lQ.woff
lightbox.d127324283e2e75b5eed.bundle.min.js
Request URL: https://lotshop.pk/wp-content/plugins/elementor/assets/js/lightbox.d127324283e2e75b5eed.bundle.min.js
Request Method: GET
Status Code: 404
Remote Address: 172.66.40.175:443
Referrer Policy: strict-origin-when-cross-origin

Request URL: https://lotshop.pk/home/customer/www/hazrato3.sg-host.com/public_html/wp-content/fonts/roboto/KFOlCnqEu92Fr1MmWUlfBBc-AMP6lQ.woff
Request Method: GET
Status Code: 404
Remote Address: 172.66.40.175:443
Referrer Policy: strict-origin-when-cross-origin

KFOmCnqEu92Fr1Mu4mxMKTU1Kg.woff
Request URL: https://lotshop.pk/home/customer/www/hazrato3.sg-host.com/public_html/wp-content/fonts/roboto/KFOmCnqEu92Fr1Mu4mxMKTU1Kg.woff
Request Method: GET
Status Code: 404
Remote Address: 172.66.40.175:443
Referrer Policy: strict-origin-when-cross-origin

#352257 Copied

Rose Tyler

Support staff

April 4, 2023 at 12:54

Hello, Lotshop.pk,

We do not see these errors on your home page or single product page.
Were they fixed? or how can we find them?

Kind Regards,
8theme team

#352261 Copied

Lotshop.pk

Participant

April 4, 2023 at 13:33

These error are present but cloudflare cache them. That’s why you can’t see it. Can you plz check it in admin login mode.

#352266 Copied

Rose Tyler

Support staff

April 4, 2023 at 13:44

Hello, Lotshop.pk,

Thank you for your response.

Please provide a screenshot of where you can see errors.

Where you uploaded mentioned fonts https://prnt.sc/hADVoZ7Tl54y ?

Kind Regards,
8theme team

#352269 Copied
Tagged: best selling, error, theme, update, woocommerce, xstore
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